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DanielJ Occasional Visitor
Joined: Oct 11, 2004 Posts: 16
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Posted: Tue Oct 19, 2004 12:54 am Post subject: Firmware updates for the Rikaline CF Card ?? |
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Hello,
I'm writing with regards to a previous Thread that I posted.
My Rikaline X6 CF GPS Card will ONLY operate on NMEA 9600 (and even then, a Fix is rare) ....it is imossible to set it to anything else, as it locks up/no satellite activity.
Therefore, where do we go for Firmware upgrades for these CF Cards?
I have pretty much had enough of this Card (and the poor performace/issues), and am close to throwing this £80 waste of money in the bin. Not meaning to offend anyone else with this same card.
Oh, and absolutely no feedback from rikaline support E-Mail address either = Poor (No) Service either! :x
If anyone can help it would be much appreciated.
Regards, Daniel. |
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Dave Frequent Visitor
Joined: Sep 10, 2003 Posts: 6460 Location: UK
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Posted: Tue Oct 19, 2004 8:35 pm Post subject: |
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Rikaline like many companies don't offer any user upgradable firmware. We have an X6 and haven't had any adverse effects, but it maybe that you have a different firmware revision that is more unstable.
I'd strongly suggest talking to Rikaline for a swap out. If it's in the UK, give PDAMods.com a call as they (PDAMods / Vivo) operate Rikaline UK. |
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rikaline_uk Occasional Visitor
Joined: May 19, 2004 Posts: 4
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Posted: Wed Oct 20, 2004 12:19 am Post subject: |
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Hi,
Please contact us on support@rikaline.co.uk and we will find out what version you have got and get it upgraded for you.
If purchased recently you should have the latest version.
Thanks
Peter |
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DanielJ Occasional Visitor
Joined: Oct 11, 2004 Posts: 16
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Posted: Wed Oct 20, 2004 12:57 pm Post subject: |
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Hi Peter,
Many thanks for taking the time to reply.
I have recently contacted Rikaline (support@.... and tech@....) and have been advised that I should go back to the Retailer, who sold me the new Card.
Therefore, I have forwarded an E-Mail to them, detailing the symptoms, and am waiting to see if I get a response.
I purchased the Card brand new from a Retailer on EBay UK (on the Auction it did say that they are 'Approved' Rikaline distributors).
It was purchased in April 2004 - I presume the Warranty is still applicable?
Regards. |
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