TomTom launch 7.480 for GO x20 devices

mikewall · Posted: Tue Mar 25, 2008 5:51 am Post subject:

I created a Tomtom home backup prior to installing new app, if i use home to restore this backup will it be old app? I now see why a manual back up is so important! Also restore factory settings, will that just put the unit back to out of the box state but with new app? Tried ringing tomtom yesterday got to select tech support then just sit in queue! i was within the first teen callers Laughing Out Loud

! dont think they were working! doh! What i time to launch a bodged app!!!!! as i said before 'did the programmers want some double bubble overtime for easter long weekend' Laughing Out Loud

mikealder · Posted: Tue Mar 25, 2008 7:19 am Post subject:

If you start TomTom Home2 then click Tools/ TomTom Home Preferences_Folder preferences tab it will show you the folder location where it has stored your back up, use Windows Explorer to move this to somewhere safe as it can be coppied back to the device using Windows Explorer, getting it out of the Home2 related folder will stop any modifications to it - and from now on use Windows Explorer it is more reliable - Mike

mikewall · Posted: Tue Mar 25, 2008 7:32 am Post subject:

ta mike lesson learned the hard way Laughing Out Loud

if when i've restored old app and i restore factory setting will it then start up with initiation questions? and if so is that a good place to do a windows explorer backup? ta in advance

mikewall · Posted: Tue Mar 25, 2008 9:55 am Post subject:

Just got off the phone to TT C./S the chap SEEMED unaware of any issues stating the test units work fine! he then asked me to factory reset that was a waste of time, but he is sending me last app via email! i've suggested they look here for a few upgrade issues! hope thats ok?

duffer · Regular Visitor Joined: Dec 17, 2005 Posts: 96

This is the reply that I received on Thu 20 Mar after contacting TT about v7.480 which cocked up my 520:

Thank you for contacting TomTom Customer Support with regards to your GO 520

Please do not even try to update to version 7.480 because it has been RECALLED from the website until at least Wednesday next week, when it should be re released.

With Best Regards

The TomTom Customer Support Team

shadamehr · Banned Joined: Apr 25, 2006 Posts: 507

mikewall · Posted: Tue Mar 25, 2008 2:45 pm Post subject:

DennisN · Posted: Tue Mar 25, 2008 3:44 pm Post subject:

shadamehr · Banned Joined: Apr 25, 2006 Posts: 507

AndyVaughan · Posted: Tue Mar 25, 2008 8:05 pm Post subject:

D4VE · Posted: Tue Mar 25, 2008 10:42 pm Post subject:

For what its worth this is my experience with 7.480 so far.

Plus's: Its the latest version 7 firmware with some version 8 funtionality.

Minus's: RDS-TMC locks on with a green circle easier, but then 10 minutes later you lose a segment and you are not up to date anymore. Much like it was with an amber circle, except you knew straight away you had lost the signal.

Menu's have been cut down or re-jigged so the features you were used to are still there but hidden.

The route i used for several days after the update, Cheshunt (North London-ish to Tower Hill (London) Using the fastest option, would send me directly southbound through Tottenham, Stamford Hill, and Shoreditch. At peek travel times this can take about an hour to hour and a half.
After the update, I am now directed round the M25 to the M11 then down the A12 too Bow and right turn into the city.
Now assuming this is the IQ funtionality kicking in, everybody who knows this area will realise how much faster this is at that time of day NOT Laughing Out Loud

.

In all honesty i can live with these bugs till they fix them, I have not really noticed anything else other than it does appear sluggish as mentioned by others and I cannot remember the small side road indications before a turn direction in the bottom left screen before the update.

PS. Just had a MapShare update and it went from 71023 corrections to 71010. Is that the same for all and is it a problem or verifation changes?

Dave

TomTom GO520
App 7.480
Western Europe Maps 710

AusRef · Occasional Visitor Joined: Aug 11, 2007 Posts: 6

Finally got one of those useless responses from TomTom.

To my issues with the inability to select streets (as earlier posted in this thread), I received the first response which told me to delete a directory from the device which doesn't exist. To my follow-up pointing this out, I received this gem:

shadamehr · Banned Joined: Apr 25, 2006 Posts: 507

Well, whilst I am even sceptical of my OWN reply from TomTom, I should still post to say that like the user higher up, I surprisingly received a message from TT today, from my queries last week, that I thought had been answered to the tune of "we are looking into it but have no date for a fix".

And this is what TomTom had to say about the latest App. Version:

mikealder · Posted: Wed Mar 26, 2008 7:15 am Post subject:

Perhaps it is time to ask for an official response from TomTom before amending the news item on the front page of the web site and the first post within this thread. If TT Support are saying it shouldn't be used, perhaps we should be passing that message on?
Also it would be worth asking them when do they think the newer version will be made available - Mike

emjaiuk · Posted: Wed Mar 26, 2008 9:00 am Post subject:

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