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spook51
Lifetime Member
Joined: Mar 26, 2004
Posts: 548
Location: East Midlands
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 Posted: Sun Jul 17, 2011 7:42 pm Post subject: |
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| Methinks the word 'not' is missing from the topic title. |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Sun Jul 17, 2011 8:16 pm Post subject: |
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Indeed...
So the question remains, what on Earth was the TT customer services droid on about?!
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"Settling in nicely" ;-) |
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nolimits
Occasional Visitor
Joined: Jul 16, 2011
Posts: 10
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| Posted: Sun Jul 17, 2011 9:43 pm Post subject: |
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Home still asks me if I want to buy "Tomtom safety cameras europe - 1 year subscription", but the Enable safety alerts icon is greyed out since the "upgrade".
I am very reluctant to give them any money for the camera info if there is not the function on the device.
This makes me think that Tomtom may have sneakily disabled it as part of the "upgrade".
Speed limits info still works when driving, but camera alerts does not.
Camera files appear to still be on the device.
Very puzzled by all this.
spook51, the title is right, that is what he told me. |
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theberties
Occasional Visitor
Joined: Aug 15, 2007
Posts: 35
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| Posted: Sun Jul 17, 2011 9:53 pm Post subject: |
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I phoned TomTom when my speed camera alerts went when i updated my map and they gave me a free subscription to there "pay for" camera base
bertie |
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nolimits
Occasional Visitor
Joined: Jul 16, 2011
Posts: 10
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| Posted: Sun Jul 17, 2011 10:00 pm Post subject: |
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| Did the icon go grey on your device, or did the files just vanish?? |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Sun Jul 17, 2011 10:33 pm Post subject: |
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| nolimits wrote: | | I am very reluctant to give them any money for the camera info if there is not the function on the device. |
Don't buy it anyway - "not functioning" is better then "functioning" where TT camera database is concerned! Compared with pgpsw's CamerAlert is like chalk and cheese. Honestly! I have TT cameras on my live services on my GO550 and compare them with CamerAlert every day. Three points - 1. Their database is seriously inaccurate. 2. You can't tell what they are warning for because they are not consistent with the identity of what they are warning for (I have 12 or 13 different sounds selected for all their different categories and I often get the same warning sound for what seems to be different camera types - I regularly get the same warning for what should be three different types. 3. You can't tell what they are warning for because you don't get the speed displayed. It is possible with some seriously considered work, to get the pgpsw CamerAlert database on the XL2, but really, if you can take it back for a refund, do so and get a refurbished GO550 (UK & ROI) or GO750 (Europe).
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Guivre46
Frequent Visitor
Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Sun Jul 17, 2011 11:03 pm Post subject: |
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Only the refurb 750 is currently for sale.
Off Topic: see that at the bottom of the list TT is offering a refurb iphone mount.
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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nolimits
Occasional Visitor
Joined: Jul 16, 2011
Posts: 10
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| Posted: Mon Jul 18, 2011 2:33 pm Post subject: |
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I have just spoken to TT customer services in UK (was previously talking to the US one - based in Mexico - due to weekend and time difference).#
This guy seemed to know his stuff and has offered some advice which I will try tonight, will let you all know how it went later. |
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avdl1999
Regular Visitor
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Joined: May 16, 2009
Posts: 82
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| Posted: Mon Jul 18, 2011 5:48 pm Post subject: |
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I've bought a GO 540 with 6 months live services from tomtom_outlet_store on ebay. £109.99 + £6 p&p.
Seems pretty good, although it is a refurb unit. The description sounds pretty good tbh. Just unsure what map version is on it.
Maybe to OP could check this seller out.
Cheers
Andy |
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nolimits
Occasional Visitor
Joined: Jul 16, 2011
Posts: 10
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| Posted: Mon Jul 18, 2011 8:34 pm Post subject: |
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Problem solved!!!! :-)
The UK customer services guy did it.
He just told me to reload the camera info (and enabled it for me on Home) - sometimes it vanishes when a new map is loaded.
I'm not sure what the crew in Mexico were talking about, but I'll leave any comments to the guys on Top Gear.
It sounds like it is a major hassle to install this site's database on this particular model, never mind, the TT info will do for me.
Thanks for all comments. |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Mon Jul 18, 2011 8:53 pm Post subject: |
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| nolimits wrote: | | the TT info will do for me. |
| nolimits wrote: | | Tomtom ..... camera warnings..... must account for a significant portion of thier business |
We'll still be here when you get your ticket. We'll be sympathetic too - well, everybody else will, but I will remind you (in the nicest possible taste) of the three points I posted above about the TT cameras. 
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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dorsetwurzel
Lifetime Member
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Joined: Sep 16, 2008
Posts: 127
Location: Suffolk
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| Posted: Mon Jul 18, 2011 9:03 pm Post subject: |
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| DennisN wrote: | | ..., but I will remind you (in the nicest possible taste) of the three points I posted above about the TT cameras. |
Three points! Tee hee hee |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Mon Jul 18, 2011 9:09 pm Post subject: |
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| dorsetwurzel wrote: | | DennisN wrote: | | ..., but I will remind you (in the nicest possible taste) of the three points I posted above about the TT cameras. |
Three points! Tee hee hee |
Jeepers, you must get up early! I've struggled with that for several minutes.  
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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dorsetwurzel
Lifetime Member
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Joined: Sep 16, 2008
Posts: 127
Location: Suffolk
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| Posted: Mon Jul 18, 2011 10:06 pm Post subject: |
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| DennisN wrote: | | dorsetwurzel wrote: | | DennisN wrote: | | ..., but I will remind you (in the nicest possible taste) of the three points I posted above about the TT cameras. |
Three points! Tee hee hee |
Jeepers, you must get up early! I've struggled with that for several minutes. |
I get up when the little hand 'points to six' and the big hand 'points to twelve', then I know it's game over and time to get up! |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14893
Location: Keynsham
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| Posted: Mon Jul 18, 2011 10:11 pm Post subject: |
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Ah, that must be where I'm going wrong - I get up after Vera brings me a coffee in bed.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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