TT Home...latest version

philpugh · Posted: Fri Feb 16, 2007 6:35 pm Post subject:

If you have a card reader it is MUCH faster to do a backup from your TT media to your PC than using TTHOME in any case.
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Phil

Calomax · Posted: Mon Feb 19, 2007 11:21 pm Post subject:

Had an email from TT Support today telling me I could now use the latest version of HOME. So I installed the update which turned out to still be the same version 1.5.032 dated 29th January and it still has exactly the same issues as before.

So, here I go again uninstalling it & reinstalling the old version which still has given no bother at all. Grrrr

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TT Go Essential

jimbo_hippo · Frequent Visitor Joined: May 18, 2005 Posts: 444

I upgraded about 3 weeks ago when still using the Orange M5000 and it changed the name of my device! I knew I'd be moving across to the M3100 and worried I might be using up my device changes but this wasn't the case. Had an email from TT saying as much although that didn't fill me with confidence. However, M3100 arrived yesterday and activation was not a problem. Still strange though.
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Tom Tom GO 720
Orange M3100, Orange SPV M5000
TomTom Navigator 6, Destinator 6
Holux GPSslim

Calomax · Posted: Thu Feb 22, 2007 10:53 pm Post subject:

Here's the latest from TomTom support:

MikeGordon · Lifetime Member Joined: Mar 07, 2006 Posts: 142

I, too, have experienced the loss of the Backup function. The TT Home display tells me that there is No TomTom Device. I wondered whether it may be something connected to my updating ActiveSync to version 4.5?

It downloaded all the latest updates OK, though, and voices.

I shall deinstalling and reinstalling and see what happens. I feel so much better, it ain't me!

I have also seen this morning that after installing the latest version of Firefox (2.0.0.2) that the main www.tomtom.com displays correctly but nothing works. IE7, unfortunately, works fine

Mike[/i]

laurie53 · Occasional Visitor Joined: Aug 21, 2006 Posts: 48

Can't find v 1.3. Any body got a link please?

Thanks

Laurie

Calomax · Posted: Thu Mar 01, 2007 10:00 am Post subject:

It's on Oldboy's updates page This should take you straight to it: :D http://myweb.tiscali.co.uk/oldboy/TomTomUpdates/HOME1.3_308.exe
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TT Go Essential

laurie53 · Occasional Visitor Joined: Aug 21, 2006 Posts: 48

Calomax · Posted: Thu Mar 29, 2007 9:18 am Post subject:

As a month has passed, I emailed TT Support, as I was advised by one of its team, to ask if the version with a fix is available yet.

The reply I got was "The latest version of TT HOME is 1.5.024.

The version I had that gave all the trouble was version 1.45.032, I understand that 1.5.024 had previously been withdrawn.

Anyway I downloaded HOME again &, on installation, I was told that it was being upgraded to version 1.5.106 shows how with it the Support team is. Sadly this apparently most recent version still has the same problems as I have had all along.

It still crashes if I start it when the device is connected, but it's fine if I start it then connect the device & it still doesn't backup. Pistol Shoot Out

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TT Go Essential

SpikeyMikey · Posted: Thu Mar 29, 2007 9:53 am Post subject:

I also have the same problem with the latest download of Home (v1.5 build 106 March 14th 2007). All previous updates worked OK. The only other thing lately is upgrading ActiveSync to 4.5 as someone else already mentioned.

I can explore the device, it says its connected and logged on but on the backup page it says no device connected. I also will use alternative method of SD card backup for now.

Tom Tom's response was:

"With reference to your e-mail, please uninstall the TomTom HOME Programme and then uninstall any firewalls and anti-virus's you have installed.

Once you have done that, disconnect your TomTom unit. Log into our website - www.tomtom.com and download TomTom HOME again and this should resolve the issue."

I'm sorry, but I can't be ar***d !!!!
[/i]
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Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

Calomax · Posted: Thu Mar 29, 2007 11:59 am Post subject:

Now had another reply from TT Support saying can't offer a solution at present, will pass it on to level 2 support Joker

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