TomTom One memory card problem

MrBungle · Occasional Visitor Joined: Nov 05, 2006 Posts: 21

I guess I have exhausted all possibilities regarding my aunts TomTOm then given a general lack of responses? (not picking, just commentating)

I will go ahead and see if I can copy my freinds memory card in that case. It may well be illegal (can't for the life of me see why - seeing as we own a TomTom) but need to see if the card works when formatted and copied. Then we'll know if the card is actually faulty in some way. Then I guess we ask TomTom if they will replace it (without charge - doubtful?) Crazy that you can't get backups via TomTom website.

Otherwise the TomTom is useless if we can never backup files and update maps. Thanks to Oldboy for all the suggestions.

Oldboy · Posted: Tue Nov 14, 2006 8:16 pm Post subject:

foxytheoldone · Posted: Tue Nov 14, 2006 10:25 pm Post subject:

i'm pleased to say that my local halfords store were more then happy to swap out my tomtom one for a new unit, no probs with this one it even managed a good backup (187mb) instead of the 34k i had with the duff one..

so i'm happy as a bigin sandpiper at the mo....

MrBungle · Occasional Visitor Joined: Nov 05, 2006 Posts: 21

MrBungle · Occasional Visitor Joined: Nov 05, 2006 Posts: 21

Just a quick addendum to the above post. Managed to speak to someone at TomTom who was as confused about this whole thing as everyone else. It's a strange problem indeed.

They said it needs to go back for repair (the memory card) - which is a shame. With todays speeds it would have been nice if I could somehow access an FTP server or such and have access to whatever files I need to format and sort the card myself rather than wait 5-10 working days for a repair.

Still, at least it will be fixed, even if the wait isn't ideal (my aunt uses it a lot as she is retired and drives all over the place.

Thanks again.

MrBungle · Occasional Visitor Joined: Nov 05, 2006 Posts: 21

Quick update in case anyone was curious as to how this saga ended. It hasn't! TomTOm have had the card for at least the 10 working days and say they are still working on it. Now, I don't see how it can take that long to format and reinstall everything to a memory card (personally I think it should have been replaced anyway).

Not impressed at all. Shocked it had to go back to the netherlands, and annoyed that they seem to be dragging their heels over this. My aunt is really missing the unit at the moment as she pretty much used it almost everyday.

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