Active sync not recognise c500 smart phone

Darren · Posted: Mon Jan 17, 2005 6:20 pm Post subject:

Ok, it's a long shot but run through the 'Get Connected' wizard.
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Darren Griffin

RS2000 · Posted: Mon Jan 17, 2005 6:55 pm Post subject:

Done that loads of times Darren, it goes through the little bleeping sounds and then displys "Your device was not detected"

it goes through -

Looking for mobile device
Checking com port 1 - (then changes to 3)
Checking IR and USB

Then displays at the top of the window
"Your device was not detected"

Com Port 1 available
Com port 2 Not installed
Com port 3 available
InfaRed (IR) available
USB USB is available

Darren · Posted: Mon Jan 17, 2005 7:56 pm Post subject:

Pocketgps · Posted: Tue Jan 18, 2005 12:31 am Post subject:

Hello RS2000

Have you tried the Microsoft ActiveSync Troubleshooter, it takes you to there web site, then you can click the: I'm having trouble with a USB connection.

Lots of advice, things like - corrupted ActiveSync USB drivers etc

ActiveSync - Help - Microsoft ActiveSync Help - ActiveSync Troubleshooter etc

Regards

PocketGps

RS2000 · Posted: Tue Jan 18, 2005 6:27 pm Post subject:

MANY THANKS FOR ALL YOUR HELP

i sorted it now.

RS2000 · Posted: Tue Jan 18, 2005 6:32 pm Post subject:

After having a mess about on the PC, this arvo. Trying different things. One thing on my PC was really annoying me. McAfee virus thing, as every time i switched PC on i had to close an update request. Of which was only a time trial with my PC. After trying to disable it for ages, today i decided to un-install it. When i tried active sync again after switching windows firewall off. It started to work. So now i can install all my bits that i want onto the phone.

Even me GPS when i eventually get the software.

Againg thanks EVERYONE...

Paul...(RS2000)

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