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My Garmin doesn't communicate with GE
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Midsboy
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Joined: Mar 04, 2006
Posts: 4
Location: Kidderminster

PostPosted: Fri Jul 02, 2021 7:58 am    Post subject: Reply with quote

Uninstalled GE 7.7 & reinstalled GE 7.5. GE7.5 recognised both units first time. Then upgraded to 7.7 and neither unit recognised so back to 7.5 and no issues which suggests there is a glitch in the 7.7 software in respect of some units?
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sussamb
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Joined: Mar 18, 2011
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PostPosted: Fri Jul 02, 2021 7:59 pm    Post subject: Reply with quote

Yep Very Happy
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toyracer69
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Joined: Feb 28, 2006
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PostPosted: Fri Jul 02, 2021 10:14 pm    Post subject: Reply with quote

Mine appears to be doing the same...

So where can I get the previous version from?

Pete
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JoeGriffin
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PostPosted: Tue Jul 06, 2021 4:38 pm    Post subject: Reply with quote

toyracer69 wrote:
Mine appears to be doing the same...

So where can I get the previous version from?

Pete


I tried getting 7.5 (and 7.4.1) from Updown.com but was warned by MalwareBytes that it was suspect. I removed 7.7 and installed that version of 7.5 but although it recognised the devices, it kept saying "Our servers are down"

Today, I tried 7.2.2, which I had used to revert with a previous issue and it worked OK. At present it's updating the map on the PC. (Previously 7.7 had updated the Nuvi but failed on the PC.)
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Midsboy
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Posts: 4
Location: Kidderminster

PostPosted: Tue Jul 06, 2021 7:16 pm    Post subject: Reply with quote

I'm also getting the error message saying cannot connect as the servers are down when I connect my Camper 780 unit yet I don't get it when I immediately connect my Drivesmart 55 unit. I un-installed the latest GE software over the weekend and re-installed GE7.5 and initally all was fine but yesterday this version of GE started giving issues. Now at a loss as to resolve the issue and Garmin aren't any help and seem to suggest I'm imagining things!
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sussamb
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PostPosted: Tue Jul 06, 2021 8:55 pm    Post subject: Reply with quote

7.7.1 just released which is meant to fix connection issues
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Midsboy
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PostPosted: Wed Jul 07, 2021 7:30 pm    Post subject: Reply with quote

just downloaded and all is resolved Very Happy
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sussamb
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PostPosted: Thu Jul 08, 2021 7:00 am    Post subject: Reply with quote

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