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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 15356 Location: Bradford, West Yorkshire
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Posted: Wed May 30, 2018 11:31 am Post subject: PSA: Lifetime Doesn't Mean Lifetime |
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While I'm fully aware that most of our readers will already know this, the term 'Lifetime Support' doesn't mean you will get updates forever. What I wasn't aware of was just how many people incorrectly believe it does. A recent Which? report claims that 60% of us believed that 'Lifetime' meant for as long as the device worked.
As we know, this isn't the case - just look at the TomTom debacle earlier in the year for proof. The term 'Lifetime' refers to the lifetime that the manufacturer decide to provide support for it - this is generally decided by a technical/hardware limitation such as the current maps or software are too big to physically fit on an older device or older processors simply can't handle updated software.
In a nutshell, just make sure you keep your devices up to date as you never know when their lifetime will end! Also, if you've only just bought a device that then reaches it's end of life then you can likely get a refund under the Unfair Trading Regulations.
Source: Which?
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Kremmen Pocket GPS Verifier


Joined: Mar 03, 2006 Posts: 7191 Location: Reading
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Posted: Thu May 31, 2018 6:34 am Post subject: |
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I did read somewhere about new laptops being sold in a major retailer that were already out of date according to the Win10 updater.
These laptops had internal components that had been deemed end of life by the component manufacturer so Microsoft followed suit and effectively blacklisted them.
Win10 eh  _________________ DashCam:
Viofo A119 V3 |
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marksfish Pocket GPS Verifier


Joined: Jun 25, 2005 Posts: 802 Location: Sandy, Bedfordshire
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Posted: Sat Jun 02, 2018 10:46 am Post subject: |
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Just bought a new (refurbished) laptop from Argos and spent 2 days installing updates  _________________ Garmin Drivesmart 51 LMT-D Europe |
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M8TJT The Other Tired Old Man


Joined: Apr 04, 2006 Posts: 10118 Location: Bexhill, South Sussex, UK
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Posted: Sat Jun 02, 2018 2:36 pm Post subject: |
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Nothing new about that even on a brand spanking new one.
Regular MS updates make sure it will need updating. |
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Graculus Lifetime Member

Joined: Mar 07, 2006 Posts: 51
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Posted: Mon Jun 04, 2018 11:32 am Post subject: |
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A bit like my "lifetime subscription" to PocketGPS' speed camera database, then, which claims it expires in less than 8 years. I hope to still be around in 8 years time. |
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M8TJT The Other Tired Old Man


Joined: Apr 04, 2006 Posts: 10118 Location: Bexhill, South Sussex, UK
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Posted: Mon Jun 04, 2018 1:24 pm Post subject: |
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I seem to have seomething in the region of 10 years, 274 days, 19 hours, 40 minutes, 35 seconds left |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 15356 Location: Bradford, West Yorkshire
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Posted: Mon Jun 04, 2018 3:46 pm Post subject: |
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Lifetime membership to the database here will be renewed once it expires. Don't worry about that :D |
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DennisN Tired Old Man


Joined: Feb 27, 2006 Posts: 14906 Location: Keynsham
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Posted: Mon Jun 04, 2018 7:14 pm Post subject: |
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MaFt wrote: | Lifetime membership to the database here will be renewed once it expires. Don't worry about that :D | You say that, but you're getting older yourself, are you sure you won't go yourself? Are you sure you won't get something like dementia and forget? Shouldn't you put it on a computer or summink? _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Kremmen Pocket GPS Verifier


Joined: Mar 03, 2006 Posts: 7191 Location: Reading
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Posted: Tue Jun 05, 2018 6:18 am Post subject: |
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It's in his will to be handed down to master MaFt _________________ DashCam:
Viofo A119 V3 |
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adrianpool Occasional Visitor
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Joined: Sep 30, 2006 Posts: 1
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Posted: Tue Jul 10, 2018 10:09 pm Post subject: |
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For Info
I got this reply from TomTom in 2016
Dear Mr ***********
Thank you for contacting TomTom Customer Care Team. My name is Bhavesh and I am happy to help you.
The reference number for your query is ************
I understand you have received an email stating the start date and end date of Lifetime maps for your Start 25 device.
Apologies for the inconvenience this may have caused. Please be assured that I will put my best efforts to assist you.
I would like to inform you that we can assign Lifetime maps on your device for 10 years but that doesn't mean you will not receive Map updates after that.
Once the maps expire, please contact us and we will renew the Lifetime maps for your Start 25 device with another 10 years.
I hope the above provided information will get the issue resolved for you.
Please let me know if there is anything else I can help you with. I will be more than happy to assist you again.
With Kind Regards
The TomTom Customer Team |
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