CN EU 2015.40

tomtompgpsw · Posted: Wed Mar 11, 2015 6:42 pm Post subject: Map Update Errors

I`m trying for the 5th time to download my map update but it keeps failing with no error message after about 10 minutes. I have 564MB free of 7.02GB on the device and 7.21GB free of 7.4GB on my Micro SD card. Trying again

BAVC10 · Lifetime Member Joined: Dec 20, 2005 Posts: 757

Having trouble downloading too - gets partway then comes up with a server error and I've done the software updates.
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DriveLuxe 51 LMT D - Firmware 6.80
Previously owned: DriveLuxe 50 LMT-D, NuviCam LMT-D, Nuvi 3598 LMT-D, Nuvi 3490LMT, 3790T, 1690, 765, 760, 660, 610, 360, 310, 300 and Streetpilot i3

sussamb · Posted: Wed Mar 11, 2015 7:10 pm Post subject:

Mine downloaded OK. Always a bit of a gamble doing it the minute the map is released as the servers get a hammering. Worth waiting a few days IMO.
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Where there's a will ... there's a way.

davedoubledecks · Posted: Wed Mar 11, 2015 7:26 pm Post subject:

just downloaded the map and now copying to my sat nav.
It's put 379 meg on my sd card. So not the map but maybe additional files instead.
Dave
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Tomtom Go 510

tomtompgpsw · Posted: Wed Mar 11, 2015 8:04 pm Post subject:

Happy to say map update finally went through without errors. Just under an hour from the last try.

tomtompgpsw · Posted: Wed Mar 11, 2015 8:29 pm Post subject:

Even although i chose in the map update options to download only to Device after checking it has added 9.97GB into C:\ProgramData\Garmin\CoreService\Downloads\Map\Map_Map.EU.2015.40\RMU\EU. This is split between Additions folder 2.7Gb and the IMG folder 7.21Gb. Is it safe to delete these as i don`t think i have any use for them as i don`t use Basecamp as i use TYRE.
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Nuvi 2599LTM-D

sussamb · Posted: Wed Mar 11, 2015 8:53 pm Post subject:

Yes, the process is to download to PC first then build the mapset and install it ... either to the device, your PC for Basecamp to use or both. You can safely delete those files.

They would only be used again if, for example, you wanted to reinstall the maps to your device ...
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Where there's a will ... there's a way.

tomtompgpsw · Posted: Wed Mar 11, 2015 8:58 pm Post subject:

Thank You. I did open Basecamp to see if it found them but it didn`t all it can find is CN Europe 2015.30 which is on a USB drive. I just cant get it to discover the new update files.
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Nuvi 2599LTM-D

sussamb · Posted: Wed Mar 11, 2015 8:59 pm Post subject:

It won't as you didn't choose the Basecamp option.
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Where there's a will ... there's a way.

technik · Posted: Wed Mar 11, 2015 10:04 pm Post subject:

I am just getting error all the time for the map update.

The new Firmware installed ok though.

Tried on 2 different computers, and 2 different cables.

Finally I have success!! Very Happy

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GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D

cwog · Posted: Thu Mar 12, 2015 11:10 am Post subject:

After several attempts the Satnav does not display a map, Basecamp does not show the new map and there is a message on the Garmin EXpress in a red box saying

"Sorry, we're having a problem with communicating with our servers."

Kremmen · Posted: Thu Mar 12, 2015 11:55 am Post subject:

I think I'll wait a while then ...
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DashCam:
Viofo A119 V3

xtraseller · Posted: Thu Mar 12, 2015 12:17 pm Post subject:

Same here tried multiple times yesterday and today on three different computer, both at home and office

Oh well, best wait until the weekend, perhaps!
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TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

cwog · Posted: Thu Mar 12, 2015 1:00 pm Post subject:

Eventually succeeded - a very quick response at the Garmin support centre to resolve the final issues -

however

If you omit to request download to Computer and Satnav and only download to the SatNav, you cannot re-download to the computer or computer and Satnav, so I have blown having an updated map on the computer until the next version of the maps.

sussamb · Posted: Thu Mar 12, 2015 3:14 pm Post subject:

Just create a cloned device and use that. You can then select the download to PC option.
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Where there's a will ... there's a way.

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