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V7Tee
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Joined: Mar 11, 2007
Posts: 19
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 Posted: Tue Dec 30, 2014 1:07 pm Post subject: |
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Thanks for the number David,
That's probably the best thing to to do. |
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V7Tee
Occasional Visitor
Joined: Mar 11, 2007
Posts: 19
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| Posted: Tue Dec 30, 2014 2:13 pm Post subject: |
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TomTom customer services say that most of their new devices don't support third party POI's, and they don't have any time frame where it will be supported (although it is being beta tested, according to the TT forum).
This will only affect newish models running the MyDrive system.
My only options are to subscribe to TT's camera database or send the unit back while I still can.
DON'T buy a new TomTom |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Tue Dec 30, 2014 3:59 pm Post subject: |
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| V7Tee wrote: | | DON'T buy a new TomTom |
I think you'll find this advice has been given on these forums for some time now!
If I were you I'd return it and buy an earlier Start model.
My sister has a Start 25 and I have a Via 135 (which is the same as the Start 25 but with the addition of hands-free calls via a compatible mobile phone) and both have access to "Add community content" in MyDrive. I've added the PGPSW cameras to mine and update them every week without any problems.
You can get the UK version with lifetime maps from Amazon for £89.95 here or with WE maps for £99.99 here.
There may be better deals around but I don't have time to check right now.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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V7Tee
Occasional Visitor
Joined: Mar 11, 2007
Posts: 19
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| Posted: Tue Dec 30, 2014 11:11 pm Post subject: |
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Thanks Anita,
Sound advice, I'll find out how to return it.
It was a generous Christmas present, otherwise I would of done my researched before I parted with my cash.
Hopefully I'll find a bargain before the January sales end. |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Wed Dec 31, 2014 12:30 am Post subject: |
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This website shows price comparisons for the Start 25. For lifetime maps you should look at the Start 25M. Currently the best deal seems to be £79 for the WE version from Halfords.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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V7Tee
Occasional Visitor
Joined: Mar 11, 2007
Posts: 19
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| Posted: Wed Dec 31, 2014 2:10 am Post subject: |
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Thanks for that Anita, it's very good of you to do the research for me.
As soon as I've sent this one back I will get a replacement ordered. |
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Anita
Pocket GPS Moderator
Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey
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| Posted: Wed Dec 31, 2014 10:51 am Post subject: |
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You're welcome. I hope you find something to suit you at a good price. 
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Wed Feb 25, 2015 6:00 pm Post subject: |
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| V7Tee wrote: | TomTom customer services say that most of their new devices don't support third party POI's, and they don't have any time frame where it will be supported (although it is being beta tested, according to the TT forum).
This will only affect newish models running the MyDrive system.
My only options are to subscribe to TT's camera database or send the unit back while I still can.
DON'T buy a new TomTom |
I've just re-visited this topic and think it needs rounding off with some facts.
Although what the TT "helpdesk" said is true... the latest models CANNOT (yet) import or use third-party POIs, it was totally unhelpful for the OP's enquiry. They should be ashamed of their performance.
His model CAN take the POIs, the only problem he was having was getting TomTom's MyDrive/Connect software on the PC to show him the correct menu item to allow the POI installation.
If you can't see the "Add community Content" item when you click on the TT icon in the bottom right of the PC screen and the device is properly connected and switched on, then the problem is with that software or the connection between the PC and TomTom unit.
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