US maps not of an acceptable quality?

Jammer

I emailed Tomtom and asked them where i could get maps of USA.

This is the response I got:

"Thank you for your E-mail to TomTom Customer Support.

The digital map data for US is not of a quality that is acceptable to TomTom at this time. Should this change however, then TomTom is always investigating new opportunities."

Erm...?
You can buy Tomtom maps from the USA website?
That sounds bizaare.

I was planning to use my Tomtom software in the US.
But it seems as though I can't now???

Any comments?

OM
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lbendlin · Posted: Fri Sep 10, 2004 11:25 pm Post subject:

Both statements are true ;-)

You can buy the maps at tomtomusa.com , and yes, they are of uhm, suboptimal quality. But the which ones aren't? It also pretty much depends on the region , map quaility fluctuates widely throughout the US. Texas is pretty decent, east coast is said to be bad. Let's hope that the next version of TomTom in the US will have much updated TeleAtlas maps.

Be aware that here in the US we are still using TomTom 2.24, so you will have to dual install if you currently use TTN3.
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Jammer · Posted: Sat Sep 11, 2004 2:31 am Post subject:

be that as it may be... but i think it's odd for tomtom to flatly reject their own product that is still sold!?
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lbendlin · Posted: Sat Sep 11, 2004 4:01 am Post subject:

yes, that's indeed odd. I'd guess it's just the ever present support team turnaround, and the person you talked to wasn't up to date yet.
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delboy0754 · Posted: Sat Sep 11, 2004 6:08 am Post subject:

Jammer · Posted: Sat Sep 11, 2004 1:50 pm Post subject:

delboy... are you related to tomtom by any chance? ;)
i didn't mean to upset you. Smile

i agree with you.
well done tomtom for telling the truth.
Clap

erm... but are they now going to shut down their operations in the usa?
do they have a large warning sign on tomtomusa.com warning of the poor quality of their maps? (maybe they do!)
imagine all the unsuspecting buyers of their maps in the usa - poor souls!

don't get me wrong... i love tomtom! their software is brilliant.

whatdya say to that? Smile

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Currently testing Fortuna to see if it's any good!

DrVenkman · Posted: Sat Sep 11, 2004 4:55 pm Post subject:

I'm a little concerned now myself! I have recently purchased the US maps for my trip to california next month. What am I likely to find, that TomTom doesn't get me to where I want to go or that it will just be a strange route ?

lbendlin · Posted: Sat Sep 11, 2004 5:36 pm Post subject:

You will see that the maps are mostly ok. You will see some smallissues in areas that have recently transformed. New developments, new highways, new intersections etc.

Regardless TomTom will get you to your location. And even if it choses a suboptimal route, you will stil get there. There's no chance you could get lost beyond recovery.
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bartlebeeuk · Posted: Wed Sep 22, 2004 10:58 am Post subject:

firstly can i say wat a gr8 site.

Does anyone know where i can get a copy of the american tomtom, desperate for a copy as i go to LA next month and dont want to spend the holiday arguing with the other half when we get lost all the time Laughing Out Loud

.

any info would be gr8

thnks Smile

lbendlin · Posted: Wed Sep 22, 2004 1:11 pm Post subject:

www.tomtomusa.com has the links
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