No access to subscriber section

CAA_1030130004 · Occasional Visitor Joined: Oct 30, 2014 Posts: 2

Hello, it has now been several weeks since paying for the database access, but I still am not able to use the subscribers area, details of my email and nickname below:

You used (Gilesthedog@gmail.com) to register on the PocketGPSWorld.com site.

Your user account has been activated and is ready to use.

Your account details are:

Nickname: CAA_1030130004

Oldboy · Posted: Mon Dec 22, 2014 6:47 pm Post subject:

You will probably get a quicker response from the team is you use the Support Page.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140

CAA_1030130004 · Occasional Visitor Joined: Oct 30, 2014 Posts: 2

I raised a ticket on Weds 17th and had no reply, hence my attempt in this forum.
Thanks, Tom.

Daggers · Posted: Mon Dec 22, 2014 9:02 pm Post subject:

Are you logged in to the site? The right-hand blue tab at the top of the page will tell you - it will either say "My Account" or "Log in/Register"

That might help identify where the problem lies.
_________________
Garmin DriveSmart 50 LMT-D

MaFt · Posted: Mon Dec 22, 2014 9:34 pm Post subject:

Hi Tom,

Darren replied to your ticket at 5pm on the same day. I'm guessing it got spammed by your ISP?

Copy of reply:

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