new problem with Noza tec truck ..

[taid]

I really shouldn't be allowed out ...

When the box arrived, I naturally 'tried it out' .. all appeared to work .. but since yesterday midday I haven't seen a received satellite signal on it .. this was before I made any changes (New maps , POIs).

Anyway, I took it outside this morning to get it to locate itself (It thinks it is in Paris) .. after 20 minutes, no satellite detected. Took out my old Tomtom .. 7 satellites in under 3 minutes.

I did do a backup (All the contents of the PRIMO folder) before i touched anything...

If I restored it, would it be likely to make a difference? To restore, should I delete the box's PRIMO folder completely first .. or what should I do, please.

I should add that I changed the Navigation menu .. on the original view next to the on/off icon is an icon that looks a bit like a space capsule that takes you to a menu including 'Cockpit' : below that is a item that allows you to change the appearance of the navigation menu. trying this out I chose 'List' or something like that. This lists, top to bottom, Find, Show Map, My Route, and More... . All these work OK, but on the right is a panel with the On/Off icon and the menu icon .. touching these sounds a beep, but nothing happens. The only way to exit the satnav program is to power off the unit.

[taid]

Restored from backup .. got rid of the menu problem, but still not seeing any satellites ..

not been my best buy.

[M8TJT]

If a power off/on (Hold the power button till it switches off) does not fix the sat problem exit Primo, goto the second system menu and select GPSinfo. I assume that you have had a sat lock in the past?
After a complete reset, it usually takes a few mins to lock onto the sats, but from a warm start (when it hasn't been sleeping for days) it should get a sat lock in a few seconds outside.
If all that fails, send it back for a swap or refund. They do work though ;=)

[taid]

Thanks TJT,

When I go to GPSinfo, there is no data in the fields, and clicking return doesn't work, while clicking reset appears to do nothing, not even change the hue of the button, but about 10 seconds later a small window saying "OK" pops up,

click this and then the reset button appears to work and the return button returns to the system menu .. then if you click GPSinfo again, it is exactly the same the previous time.

I have emailed the supplier, but no reply yet.

Thanks for your interest

[GJH]

My unit does take several minutes sometimes to pick up satellites, especially when I switch it on just before we move off, but I haven't had that problem and haven't heard of it from any of the other motorhome owners who I know who have bought one.

On my unit there is a reset recess on the back to enable resetting with the end of a paper clip.

If that doesn't work I would be inclined to return it for replacement/refund.

[taid]

Yep, I've done the reset bit several times .. no change.

Must be a buggy unit.

Have been in touch with Noza .. they said do the reset.

Hope they will swap it ..

[taid]

Unit duly replaced after following their suggestions to get it going again .. unfortunately cost nearly 9 quid to return it .. they wanted tracked .. still, it's still cheap for a satnav ..

It's not exactly intuitive, but appears to work OK .. pity not spoken speed camera warnings, or even a different tone warning beep for various things ..

Now got to work on getting the PGPSW LPG POI's into it.

I suspect there is no point in putting PGPSW cameras

[M8TJT]

[taid]

They are refunding return postage .. this one is so much better than the other was originally (it did work for a couple of days)

Have put the LPG pois on and they work, but can't get the LPG icons to show .. have got rid of the default Google icons.. but no joy with the ones I want ..

I have followed a guide for Primo 8


but I have Primo IGO9 which doesn't appear to quite follow the same rules.

___________________________________________

Problem now solved .. have got my POIs & icon working .. look at cameras next ...

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