New TT models

topref · Posted: Sun Oct 26, 2014 5:11 pm Post subject: New TT models

Anyone have any idea when the next range of TT models are due to be released? My GO 940 has now decided not to switch on but if new TT models do not include the facility to add third party POI's, will be off to Garmin. Is there a particular time of year for new releases?

xtraseller · Posted: Thu Oct 30, 2014 8:35 pm Post subject:

No news on new TT models but the 50/60 500/600 5000/6000 have just received yet another major firmware update, and the beta tester version of the custom POI loader for these new units just made available (full release coming)

Comparing my 600 / 6000 to my Garmin 3598 today and it makes the Garmin look like its from the dark ages (except for the Garmins build and mount - which IS great)
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TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

dhn · Posted: Thu Oct 30, 2014 9:03 pm Post subject:

No beta version of a custom poi loader is available as of yet...........
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David

marksfish · Posted: Thu Oct 30, 2014 9:18 pm Post subject:

It isn't going to be implemented according to their customer service. I asked the question when/ if POIs would be added to devices as my unit is due for replacement. The responses I got were:

dhn · Posted: Thu Oct 30, 2014 9:26 pm Post subject:

Let's just say that customer service agents are not always in the loop, so to speak.
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David

marksfish · Posted: Thu Oct 30, 2014 9:45 pm Post subject:

But by my asking a specific question in a sales related, manufacturer;s environment, they have just alienated a 10 year customer. If I cannot get a definitive answer, and I am also told that something I rely heavily on day to day is not to be made available on new units, I am going to look elsewhere for a unit which suits my daily needs.

Perhaps if Tom Tom came clean over the issue rather than pussy footing around it, customers may not be so rattled. These "new" units aren't exactly new now.
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Garmin Drivesmart 51 LMT-D Europe

xtraseller · Posted: Thu Oct 30, 2014 10:40 pm Post subject:

Poi beta test read end of main first post

http://discussions.tomtom.com/t5/GO-and-START-40-50-60-series-GO/New-software-update-v14-500-available-for-download-in-MyDrive/td-p/938397
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TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

dhn · Posted: Thu Oct 30, 2014 10:44 pm Post subject:

Here is a notice that TomTom made earlier today regarding the latest release of the application:

http://discussions.tomtom.com/t5/GO-and-START-40-50-60-series-GO/New-software-update-v14-500-available-for-download-in-MyDrive/td-p/938397

Notice at the bottom an invitation to be considered for beta testing of custom pois???

Now, that invitation would not be made if TT weren't planning to implement that functionality (finally), would it?
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David

matthewj · Frequent Visitor Joined: Apr 03, 2006 Posts: 751

marksfish · Posted: Fri Oct 31, 2014 3:03 pm Post subject:

Let's hope the functionality is included soon if being beta tested. Perhgaps they could also update the agents that are answering the questions also? That sort of an answer would have prevented my rant ;)
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Garmin Drivesmart 51 LMT-D Europe

Stecha · Regular Visitor Joined: May 09, 2007 Posts: 65

h5djr · Posted: Thu Dec 04, 2014 5:24 pm Post subject:

I received an email the other day to say that new map updates (I have a paid subscription) were available but when I connected my TomTom ONE 3rd edition, there was no update showing.

I contacted TomTom by email a couple of days ago and received a reply today asking for my phone number. I replied and about 30 mins later I received a call from Support. I seems that the new maps, even after being zoned, are too big for the memory of my ONE.

Support offered to refund the money I had paid for the updated maps and give my 25% off any new TomTom.

I mentioned the ability to load my own and 3rd party POIs and he said this would be available in the first quarter of 2015. I also asked about seeing a chosen route as text and he said this would also bee added back soon.

Now all I have to do is decide if I prefer to stick with TomTom or move to Garmin.
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Dave R (h5djr)

TomTom XL + Audi A3 (with navigation)

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