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mccririck
Frequent Visitor
Joined: Mar 21, 2010
Posts: 330
Location: Midlothian
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 Posted: Sat Aug 09, 2014 10:21 pm Post subject: TomTom MyDrive stalling when installing updates |
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I had a mapshare update to install, it downloaded to computer but them when installing to TomTom it just seems to have frozen - it says it should take 20 seconds but no...
Is this a common problem? imo Home was much better. |
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jaybea_0989375
Lifetime Member
Joined: May 04, 2008
Posts: 11
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| Posted: Wed Aug 20, 2014 10:45 am Post subject: |
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I have the same problem. Even a simple QuickGPSfix update can take 10 minutes to apply, despite the estimate of 20 seconds.
I'm currently trying to update the map, which is an awful task. It inevitably fails with a "something has gone wrong"error which ends up with me having a device with no map, so I am committed to the update process. Currently 41% in, which is good, as the previous 10 attempts have failed at 4-10%. This has required:
Multiple reboots of the TomTom GoLive 1005
Reboot of the PC
Turning off firewall and antivirus
Disconnecting PC from internet (after the map has downloaded)
Rebooting PC again
Nearly 3 hours of messing around
Resisting the urge to "update" the TomTom with a hammer
Oooh! It says it is done! MyDrive now says that "We are having technical problems", but the map has installed, so who cares.
I have used TomTom devices for many years, but I don't think I can stand it any longer. Next time I want a device that I can mount as a drive and copy maps into the folder structure, not mess around with MyDrive. |
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mikero
Regular Visitor
Joined: Feb 28, 2006
Posts: 84
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| Posted: Thu Aug 21, 2014 8:59 pm Post subject: |
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| I have had a problem with MyDrive. The mapshare updates show as ready to download then after they are installed, they show as available for download again. This is a never ending cycle. TomTom are aware but they have yet to sort it out. |
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jaybea_0989375
Lifetime Member
Joined: May 04, 2008
Posts: 11
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| Posted: Fri Aug 22, 2014 10:20 am Post subject: |
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| mikero wrote: | | This is a never ending cycle. TomTom are aware but they have yet to sort it out. |
I think it is a ploy so you have to keep going into MyDrive and viewing the adverts. 
I keep falling for it, though! |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14902
Location: Keynsham
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| Posted: Fri Aug 22, 2014 3:54 pm Post subject: |
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It just serves you all right for updating GPSFix and MapShare. I 'update' my 1005 when there's a Q in the month. Not quite true, but I update when I know I don't want the rubbishy thing for a couple of days so that it can sit and fiddle while Rome burns!
And how about the Statement of the Year, by the OP...
imo Home was much better
Now it really shows the state of TomTom when we have people saying Home was better, doesn't it? 
_________________
Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Fri Aug 22, 2014 11:40 pm Post subject: |
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| DennisN wrote: | | Now it really shows the state of TomTom when we have people saying Home was better, doesn't it? |
Where's that "Like" button? 
I have several TomToms t oupdate and I have had to abandon using my destop to do it because MyDrive/MyTomTom is so awful at recognising the TomToms and KEEPING them recognised.
For some reason, it works much better on my ancient, steam-driven laptop, but due to my daughter eating all my network cables at college, I can only connect the laptop via wifi. That means every update is god-awful slow and the harddrive is so tiny I have to move stuff off it to get a single map downloaded.
I hate MyDrive with a passion!
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"Settling in nicely" ;-) |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14902
Location: Keynsham
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| Posted: Sat Aug 23, 2014 7:57 am Post subject: |
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Of course, I don't put the PGPSW cameras on my 1005 - I download and install them to my GO520 and cook and eat a full English breakfast during the time the 1005 takes to get and install GPSFix and MapShare corrections - I don't even have time during the camera download to get MyDrive to recognise the 1005. I don't even have (I don't even WANT) a second cable for the 1005 to computer - I have to fetch it out of the van.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Hectorsgaf
Regular Visitor
Joined: Aug 31, 2005
Posts: 228
Location: Surrey - UK
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| Posted: Thu Aug 28, 2014 9:40 am Post subject: |
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.................. and this is assuming that you do not get a message about technical issues with a hidden suggestion that you foxtrot oscar and stop bothering TT about silly little things like updates!! Doh.
I did wonder why 20 second updates took SOOOOOO long. |
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Buddy07
Occasional Visitor
Joined: Oct 25, 2007
Posts: 25
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| Posted: Sat Sep 13, 2014 8:46 am Post subject: |
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| MyDrive has been "downloading content to my computer" for 9.5 hours now, and says it is 51% complete. Is this normal? |
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Bunty1948
Regular Visitor
Joined: Apr 27, 2011
Posts: 121
Location: Northallerton North Yorkshire
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| Posted: Thu Sep 18, 2014 9:43 am Post subject: |
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| DennisN wrote: | | Of course, I don't put the PGPSW cameras on my 1005 - I download and install them to my GO520 and cook and eat a full English breakfast during the time the 1005 takes to get and install GPSFix and MapShare corrections - I don't even have time during the camera download to get MyDrive to recognise the 1005. I don't even have (I don't even WANT) a second cable for the 1005 to computer - I have to fetch it out of the van. |
Dennis
I'm at a loss to understand why it takes you so long to update PGPSW cameras to your 1005. It takes me a matter of seconds. It is by far the quickest updating procedure I ever carry out on the TT. I agree that TT camera updates are lengthy, but perhaps like you I don't bother with them very often and as you have said previously GPSFix updates when you switch on the TT and get a signal.
I use IE11 on a i5 laptop and it is very quick indeed. Mind you I only copy across the OV2 files and from an unzipped folder, if that makes any difference.
I've just downloaded and installed PGPSW cameras to my 1005 and it took less than 20secs. I then Downloaded and installed 2 updates from TT, full European cameras and GPSFix to test the time necessary to install on the 1005. Total time 10mins 23secs. Now yes I do have a fairly fast and fairly new (2years old) Core i5 laptop and yes I do keep it clean of all of the extraneous crap that pcs collect. But I'm no IT techy, so I don't have any magical ability to make my pc go any faster than anyone else's.
I guess it must be down to the speed of individual pcs.
Alan |
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Guivre46
Frequent Visitor
Joined: Apr 14, 2010
Posts: 1262
Location: West London
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| Posted: Thu Sep 18, 2014 1:51 pm Post subject: |
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Or Dennis just has one massive frying-pan and eats really quickly? 
_________________
Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14902
Location: Keynsham
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| Posted: Thu Sep 25, 2014 10:31 am Post subject: |
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Nah! I have a 27" iMac with loads of cores and piles of hertzes like you wouldn't believe, and my broad band is over 100 whatsernames.
It is simply that the GO1005 is a pile of poo. I've been downloading the PGPSW camera database since 2005, no bother, no sitting around fiddling while Rome burns. The DB downloads and installs on my GO 520 and my GO 550 like a dream - that's how I know the difference.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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