Latest Active 10 software upgrade

SmellyBoots · Occasional Visitor Joined: Apr 02, 2010 Posts: 43

Just downloaded Build 1.5.9369.2 while uploading some tracks but cannot see what the changes are from the web-site. Anyone any ideas what this upgrade fixed?

lucevans · Posted: Thu Apr 03, 2014 3:36 pm Post subject:

I was hoping it would fix the compass freeze issue on the Active 12, but I can't get SatSync to see the Active 12 at all, so I can't update it! Sad

SmellyBoots · Occasional Visitor Joined: Apr 02, 2010 Posts: 43

The web-site has now been updated to identify the latest SatMap Active 10 update:

Build 9369

Fixing a bug that generates inconsistent GPX files.
EU languages update.
Software metadata has been corrected.
Screen Data Options SETTING, Trail Markers Size wording clarified.

stevesimler · Occasional Visitor Joined: Jan 23, 2012 Posts: 11

Hi Where can i find the software update?

SmellyBoots · Occasional Visitor Joined: Apr 02, 2010 Posts: 43

Connect your Active 10 to the web via SatSync and the process is automatic (more or less).

lucevans · Posted: Wed Apr 09, 2014 8:08 pm Post subject:

...Unless you are a Mac user. I have now had confirmation from Satmap tech support that there is currently a problem with satsync for mac that prevents Active 10/12 software updates from installing successfully. However, in their now legendary excellent customer support style, they are sending me the update on an SD card Smile

AliOnHols · Pocket GPS Verifier Joined: Oct 15, 2008 Posts: 1940

Exemplary customer service but look at what the update actually provides.
Who is desperate for those updates? Imagine the cost of providing SD cards to all Mac users once the news get out. I'm pleased for you but it's a ridiculous commercial decision in my book.
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Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.

stevesimler · Occasional Visitor Joined: Jan 23, 2012 Posts: 11

donie · Occasional Visitor Joined: Feb 02, 2010 Posts: 13

Hi there,
Wondering if anyone has successfully updated their devices in a Windows envoirnment?

SimoninEaston · Occasional Visitor Joined: Jun 02, 2013 Posts: 44

I just now tried to run the last update onto my A10 and was slightly suspicious when I quickly saw a message asking me to unplug and restart my unit. Sure enough, when I did exactly that, the on-screen message on the A10 informs me I need an SD card with the update on it - in fact reading between the lines, not so much just the update, but the whole of the firmware. Bother!!
And to make matter worse, I think was already on the latest version! I used SatSync to check for an update and it told there was one available, but having checked the build history on Satmap's website, I see I was already on the last build - 1.5 - so SatSync was fibbing!!
So now I'm in limbo waiting for a card from the tech support peeps... BTW I'm a Mac user.

LostMike · Posted: Sun Aug 17, 2014 8:18 am Post subject:

A worrying report Simon.

Thanks for the alert.

Do let us know how you get on. At least the tech support team seem to have responded quickly to your call..
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LostMike
Satmap A10. Platform 21
Software version 1.5.9193
Satsync 1.525

SimoninEaston · Occasional Visitor Joined: Jun 02, 2013 Posts: 44

Bit of a late update as I've been away, but in a nut-shell, I connected the A10 to my spare laptop, inherited from work, which runs W7 and went through the update process using the SatSync for Windows which has cured the problem. The tech desk at Satmap made reference to a non-Beta vs. of SatSync for Mac being nearly ready, in one of their replies but without quoting a date...

LostMike · Posted: Sun Sep 07, 2014 9:26 pm Post subject:

Thanks for the update SimoninEaston. Very reasuring for us Windows 7 users. ;-)
_________________
LostMike
Satmap A10. Platform 21
Software version 1.5.9193
Satsync 1.525

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