Odd Pronunciation - GO1005

DennisN · Posted: Sun Aug 31, 2014 6:11 pm Post subject: Odd Pronunciation - GO1005

I bought my GO1005 last summer in anticipation that my new built in thing might be rubbish (I was correct). I have been using it only as a backup device, with navigation voice turned off.

Couple of days ago I ended up in a courtesy vehicle, so I stuck the 1005 (and of course, my trusty 520) on the windscreen. I went to London yesterday as my trip out in the vehicle and was astonished to hear the voice speaking Hammersmith Flyover as "Hammerismith Flyover (rhymes with Aberystwith). When I came out of London, I listened carefully and sure enough, it did the same. When I got home, I was sent to London again and again I got that pronunciation. So I started listening and find that an awful lot of (although not all) combinations of the letter R are doing it. The syllable is spoken heavily, not sneakily, so I'm not mishearing. For example, Gorse Lane comes as Goruss Lane, Parkwall Road was Parickwall and Park Road is Parick or Paruck.

Voice is Serena, the only one offered that reads street names.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

dhn · Posted: Sun Aug 31, 2014 6:25 pm Post subject:

A known issue with the combo of 935 map and Serena as the computer voice.

Was flagged by beta testers but whomever is in charge of map releases at TomTom ignored it and the map was released anyway.

There is a possibility that CS can add another computer voice to the account of the user. A call has to be made to see.............
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David

Anita · Posted: Sun Aug 31, 2014 9:01 pm Post subject:

I noticed for the first time yesterday that, when approaching my road, Serena pronounced "Gardens" as "Garadens".

I assumed I just hadn't noticed it before, but I'll try ringing CS. Thanks for the advice, David.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

MaFt · Posted: Mon Sep 01, 2014 12:49 pm Post subject:

'Hull' always gets pronounced as 'Heil' as in 'Heil Hitler' :/

sussamb · Posted: Mon Sep 01, 2014 12:58 pm Post subject:

'Serena' gives problems on Garmins also, wonder if the 2 Serenas are related Laughing

Avenue is pronounced aven ... ooh, Broadwater as Broad ... watter, Findon as Fine ... don Rolling Eyes

DennisN · Posted: Mon Sep 01, 2014 8:15 pm Post subject:

robbooth · Lifetime Member Joined: Jul 18, 2006 Posts: 162

AliOnHols · Pocket GPS Verifier Joined: Oct 15, 2008 Posts: 1941

The Third Right is always pronounced The Third Reich on my devices. Everything else I dismiss because with the TT version of Spanish places, the pronunciation is woeful yet never ceases to make me chuckle.
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Garmin Nuvi 2599
Android with CamerAlert, OsmAnd+, Waze & TT Europe.
TomTom GO 730, GO 930, GO 940 & Rider2.
SatMap Active 10 & 20.

DennisN · Posted: Tue Sep 02, 2014 8:05 am Post subject:

TT has always pronounced Bristol's Jessops Underpass as Jessops Underpants. Very Happy

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

walkerx · Posted: Tue Sep 02, 2014 10:27 pm Post subject:

yes, there is an issue with the latest map update and anyone using Serena British voice, just hope TT fix soon as annoying

Anita · Posted: Wed Sep 03, 2014 10:01 pm Post subject:

Phoned CS who offered to put the 'Jane' voice onto my account for download. Unfortunately when I checked I found the voice was already there and is a 'human' voice so cannot speak street names.

I had this response from Sarah at CS:

I have made the free 'Jane' voice available through the shop, please login to MyDrive and try again. I hope that allows the Jane voice to be available to download but I am unsure if Jane will also read the street names.

Since your call I have heard that with the recent map update the standard voice (Serena) is not correctly pronouncing street names. Therefore, this is not an issue specific to your device. The technical team are aware of the issue and working toward getting this issue resolved as soon as possible. It is anticipated this issue will be fixed with a software application update available in the near furture through MyDrive Connect.

I am sorry for the inconvenience this issue causes. If you do have any more queries, please don't hesitate to contact me via the response link below and I will be more than happy to help.

I won't hold my breath.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

mmm-five · Occasional Visitor Joined: Jun 02, 2006 Posts: 38

I 'love' the way mine says Nurburgring - it's something like 'noorboorooring'.

Andy_P · Posted: Wed Sep 10, 2014 12:06 am Post subject:

dcoleman · Occasional Visitor Joined: Aug 11, 2004 Posts: 13

My GO 820 is also mis-pronouncing place names since the latest map update, much to the amusement of my kids Laughing

If it is a map problem, why haven't more people complained?

gazza70 · Regular Visitor Joined: Feb 28, 2006 Posts: 129

Out in my misses car yesterday and serena told us to follow the m40 towards oxfordbury instead of Oxford
Tomtom are aware of the problem but no doubt it will take them months to sort it out as usual . Laughing

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