Garmin 3490LMT shuts down on "Find Place" voice co

[batman]

Hi Again All,

Haven't checked the thread for a few months - nice to see some recent activity!

At my last contact with Garmin, they offered to replace the unit although couldn't promise I wouldn't get a refurb.

I haven't yet returned the unit for replacement since I still cannot see how a hardware fault can cause an extremely specific yet intermittent fault with one particular command.

I have applied the last couple of updates from Garmin and I still have an intermittently working "Find Place" command.

Has anybody actually found a reliable fix for this?

It doesn't appear so from reading the thread.
_________________
Robin

Garmin 3490LMT in the Batmobile

[Dabri]

I noticed yesterday that I can no longer use voice command to find either an address or, more basically, even a town on my 2460. This feature worked flawlessly when I last used it prior to my last one or two map updates. Now when I try to use the command I get the response 'This feature is not available for country.' displayed on the screen and read out. I tried several different countries and got the same result for each of them. This seems to me to be a deliberate patch. The 'Find Address' was one of my favourite features and now it's apparently gone. Thank you very much, Garmin. I am now an unhappy user.
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.90; Samsung A52.

[JohnP2712]

Latest from Garmin "help" is to suggest I reload the maps. I will try but dont think that is the solution as I have done it twice already

[Dabri]

Whilst waiting for Garmin help to reply I had a look at other sites in America and Australia that have users with the same problem; some reported that reinstalling maps cured it. I have to report that reinstalling my maps using Garmin Express did not improve matters for me. Still no working Find Address, Town or Junction here either.
_________________
Dabri.
Navman iCN530T; Garmin 760T v4.80; Garmin 765T v4.00; Garmin 2460LMT v3.60; Samsung S3;
Garmin 3598LMT-D v5.50; Samsung J6; Garmin DriveSmart76 LT-D v6.90; Samsung A52.

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