TomTom Changes Car Mount for 1000 series?

colin_thames

I bought a new TomTom Go Live 1005 Europe in Halfords over the weekend (an absolute bargain at £185 through a special offer online until 26/4/13, including 3 years Live services and Lifetime maps).

TomTom seemed to have changed the car mount so that there is no longer a gap in the base of the car mount for the magnetic connector. Instead they've put a micro usb socket on the back of the car mount.

TomTom have kindly provided the proprietary magnetic cable so you can connect to your PC but have omitted to include a USB to mini USB connector for the car, so you can't charge the TomTom while it sits on its mount! This must be an oversight as TomTom sent an extra cable to one purchaser according to a posting on the TomTom discussion group (http://bit.ly/11WgJBR)

In a way I'm quite pleased they've changed the mounting because I had intended to permanently install the mount and charger/cable in my car so I had resigned myself to having to buy another proprietary cable to connect to my PC. Those cables aren't cheap! Whereas the USB to mini USB cables are dirt cheap. So even more odd that TomTom haven't included one!

I assume this is a transitionary hiccup because my instructions still show the old mount with a hole in the base.

Here are two photos showing the new base

http://www.flickr.com/photos/colin_j-e/9128075892/

http://www.flickr.com/photos/colin_j-e/9128078658/

Cheers

Colin

colin_thames · Posted: Mon Jul 01, 2013 10:37 am Post subject: New mount was TomTom error

Apparently TomTom have withdrawn all the 1005 units that were supplied with an active mount but no mini usb cable.

I prefer this to the mount that has the cable plugging in the base of the mount so I'm now really keen to get another active mount, for my son's unit, but TomTom don't list these on their website.

Does anyone have or know where to get this? On the back the model number is 4UCB3 and the description is "Active Car Mount 4KZ0.001.00

Any help or info appreciated

uk89camaro · Regular Visitor Joined: Jul 04, 2005 Posts: 113

Have you considered a Brodit mount. They do the same job, but mount specifically for your car.

Not cheap mind.
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colin_thames · Posted: Mon Jul 01, 2013 5:55 pm Post subject:

I have considered it, though as you say, not cheap. Plus, I'd rather it went on the windscreen. TomTom do an active mount that fits to the dashboard, presumably with a sticky pad though their website lacks detail.

The Brodit mounts are very good, though. I've used them previously.

If anyone knows where to get the active mount that fits on the windscreen I'd be most grateful.

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

Just got a new 1005 from Halfords. As was said a bargain at £185 especially as they did a bundle deal with a TT carry case for an extra £5 !!
Anyway, they have now changed the mounts back to the ones where you plug it into the bottom.
Personally I woudl have preferred the active mount rather than the one supplied (I did ask in Halfords if they had a spare one). I already have a mini USB wire going around teh dashboard and I don't think the new cable will be long enough.

colin_thames · Posted: Wed Jul 03, 2013 1:36 pm Post subject:

Bad luck. Frustrating that you have to rewire it. Wouldn't it be great if you could just plug your existing mini USB cable into the back of your new mount. That would be too easy. Why on earth can't TomTom just stick to the same mount, or at least keep the same style of cable connector.

There must be hundreds of those mounts somewhere, because TomTom withdrew the 1005 from sale with the active mount.

I've tried contacting TomTom to enquire about getting another active mount and I've had the stock response that they don't know when it will be in stock or on their website.

If you're keen to get one do drop them a line. Perhaps they'll realise that selling the active mount would be a good idea.

Otherwise the only option is the same mount with their proprietary cable plugging in at the bottom, or an active mount that sticks to your dashboard, though by all accounts it's a bit wobbly.

Or if you're feeling flush, the Brodit mount.

Hope you enjoy your Go Live 1005. I certainly am. Though within 1 week of buying it the TomTom itself told me there was a new map (cool feature) and it turned out to be a 3GB download! Took forever but went smoothly.
Cheers
Colin

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

Thanks Colin
I may just go for the extra cable with a small USB extension lead. That'll be cheaper than a new mount.
I thought that there was soem industry agreemnt a few years back whereby all technology manufactuirers agreed on a standard socket (micro USB I think) but Apple didn't sign up to it so that there wasn't so many unwanted leads filling up landfill. Seems TT didn't either.

matthewj · Frequent Visitor Joined: Apr 03, 2006 Posts: 751

Andy_P · Posted: Thu Jul 04, 2013 3:05 pm Post subject:

TT *have* gone over to micro-usb for all their power sockets now.

Although the NAV4 models still have a multi-way connector to connect them to the windscreen mount, the mount itself has a micro USB and there is a second micro USB socket on the unit itself which you MUST use when connecting to the PC (either for data transfer or for charging.

An old multi-pin to USB cable from an earlier model will not work.
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psyskiesman · Posted: Fri Jul 05, 2013 11:42 am Post subject:

Could this new mount be to enable the use of a TMC module when 2G services have worsened to the point where Live services are no longer available. Cynical? Me? Never................hmmmmmmm!

colin_thames · Posted: Fri Jul 05, 2013 12:05 pm Post subject:

I don't think so. The new mount that came with the 1005 (briefly) didn't have a TMC aerial or a connection for one, just USB and sound out.

psyskiesman · Posted: Fri Jul 05, 2013 12:46 pm Post subject:

Ah yes, but some of the older TMC modules had a mini usb socket on them so it was like a piggy-back arrangement; the power cable plugs into the TMC module and then the cable from the module plugs into the device. Seeing the way TomTom are going, i.e backwards, it could happen!

colin_thames · Posted: Tue Jul 09, 2013 4:09 pm Post subject: Found the active mount!

At last I have discovered the active mount that fits the 1005 is actually from the TomTom 7100 Pro or Truck, and the 7150 and 9100. It looks identical to the live mount that was accidentally included with the Go 1005.

Although it's shown on their website ( http://business.tomtom.com/en_gb/products/pro-7150-truck/accessories/ ) it doesn't seem to be sold through TomTom but it is on Amazon starting at £35 here: http://www.amazon.co.uk/TomTom-Active-Dock-fixed-installation/dp/B0049O18QI/ref=sr_1_4?ie=UTF8&qid=1373376182&sr=8-4&keywords=Mount+for+tomtom+7100

I've just ordered one myself.

If you do go for one make sure it's the active mount, not the fixed cradle as that model is for a 4" unit and won't fit the 1005.

Andy_P · Posted: Tue Jul 09, 2013 7:52 pm Post subject:

Good work Colin. Page bookmarked!
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