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Asteroid PGPS account problem

 
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timbouk
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Joined: Dec 26, 2005
Posts: 39
Location: Bradford, UK

PostPosted: Sun Jul 01, 2012 12:53 pm    Post subject: Asteroid PGPS account problem Reply with quote

Hi, I am unable to link my PGPS account as on Asteroid there is no "_" available. Can this be fixed at all? I assume I need a support ticket?
Thought I'd post here too so others can see too.
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AliOnHols
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Joined: Oct 15, 2008
Posts: 1942

PostPosted: Sun Jul 01, 2012 1:18 pm    Post subject: Reply with quote

A support ticket is probably the best option as you shall need a name change if possible, suggest you include your preferred new name using the characters that are available on the asteroid.
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AliOnHols
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PostPosted: Sun Jul 01, 2012 1:41 pm    Post subject: Reply with quote

You may have tried it but the following is lifted from page 11 of the Asteroid User guide pdf download
Quote:
The digital keyboard appears when you are asked to enter the PIN code of your 3G key or when you would like to enter a number or a DTMF.

The alphanumeric keyboard appears when you enter your login info, which is
required when using Internet applications.

Use the knob to select letters / numbers. Push the knob to confirm. Push the knob for 2 seconds to display the accented characters that correspond to the selected letter.

The (three lines on top of each other - Menu?) button displays special numbers and characters on the alphanumeric keyboard.


To validate your entry, select OK.


Does that help in any way?
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timbouk
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Joined: Dec 26, 2005
Posts: 39
Location: Bradford, UK

PostPosted: Sun Jul 01, 2012 3:27 pm    Post subject: Reply with quote

Thanks, but there is not the _ character.
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Duddy
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Joined: Dec 09, 2006
Posts: 219
Location: Manchester UK

PostPosted: Sun Jul 01, 2012 3:53 pm    Post subject: Reply with quote

timbouk wrote:
Thanks, but there is not the _ character.


I've no access to your type of system but have you tried replacing the "_" with a space, over the years some computer systems interpret a space as "_" (underscore)

Worth a try Smile
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timbouk
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Joined: Dec 26, 2005
Posts: 39
Location: Bradford, UK

PostPosted: Sun Jul 01, 2012 4:46 pm    Post subject: Update Reply with quote

Support have now altered my username to remove the _ in it.
Just gone out to my asteroid and put the details in and all working.

BUT I originally tried the install on an older Asteroid firmware, but have since upgraded to the 1.6 beta version; it now has all characters available. There are now 4 pages available via the menu button to the side. Originally there was a shift option, then one additional page only!







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