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dhn
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Joined: Oct 08, 2007
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Location: Toronto CANADA
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 Posted: Mon Feb 27, 2012 3:46 pm Post subject: TomTom App 9.401 - Released |
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From a TomTom Employee
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9.401 has been released to production and is now available in TomTom HOME for download.
This should solve the 1008 error for all affected UK customers with an 540, 740 and 940 device. |
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David |
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justbrowsing
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| Posted: Mon Feb 27, 2012 4:11 pm Post subject: |
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| Yes it does, thanks for the tip-off |
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strickers
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| Posted: Mon Feb 27, 2012 4:33 pm Post subject: |
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spook51
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Location: East Midlands
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| Posted: Mon Feb 27, 2012 4:47 pm Post subject: |
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| It works for me. |
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hijacker
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Joined: Dec 20, 2003
Posts: 188
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| Posted: Mon Feb 27, 2012 4:58 pm Post subject: |
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Going to try it now. I used the chat facility this morning to Customer Support who repeated that no timescale could be given for a fix and now we have this!
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TT GO 1005 |
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dhn
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| Posted: Mon Feb 27, 2012 5:08 pm Post subject: |
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He/she may not have known the release was imminent when the converation was taking place.
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David |
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hijacker
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| Posted: Mon Feb 27, 2012 5:10 pm Post subject: |
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| dhn wrote: | | He/she may not have known the release was imminent when the converation was taking place. |
Because Customer Support and Technical don't speak to each other?
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TT GO 1005 |
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Johnld
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Joined: Mar 04, 2006
Posts: 8
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| Posted: Mon Feb 27, 2012 5:22 pm Post subject: |
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I was somewhat nervous when I did just now update to 9.401 as my 940 had been fitted with the updated SIM card and had been working ok with 9.400
So far, he says crossing fingers, all appears to be working OK
If any problems do arise I will re post |
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matthewj
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Joined: Apr 03, 2006
Posts: 751
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| Posted: Mon Feb 27, 2012 5:26 pm Post subject: |
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| hijacker wrote: | | dhn wrote: | | He/she may not have known the release was imminent when the converation was taking place. |
Because Customer Support and Technical don't speak to each other? |
You've not worked in customer support have you? 
The very idea that they might talk to each other... |
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MrT
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| Posted: Mon Feb 27, 2012 5:43 pm Post subject: |
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Still the very long delay on connecting to Live Services as in 9.058 so this fix does not really work. Its been 5 mins so far and still cannot connect to TomTom live services but I have network connection.
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Drivelux |
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MrT
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Location: Surrounded by A1, M1 & M25
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| Posted: Mon Feb 27, 2012 5:54 pm Post subject: |
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Also if I go into browse map and as soon as I touch the screen it locks up and reboots about 30 seconds later.
Update; it took a full factory reset to get it to work without locking up. This was not the mapsettings.cfg file as it still works when this is restored. Still an unacceptable delay in connecting to live services.
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Drivelux
Last edited by MrT on Mon Feb 27, 2012 10:06 pm; edited 1 time in total |
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hijacker
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Joined: Dec 20, 2003
Posts: 188
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| Posted: Mon Feb 27, 2012 6:17 pm Post subject: |
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| hijacker wrote: | | Going to try it now. I used the chat facility this morning to Customer Support who repeated that no timescale could be given for a fix and now we have this! |
Working for me too. LIVE services connection established in about 1min as well.
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TT GO 1005 |
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2216
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| Posted: Mon Feb 27, 2012 8:05 pm Post subject: |
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| Traffic now starts unlike 9.400. Thanks TT for the quick update. |
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cu389
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Joined: Jan 06, 2011
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| Posted: Mon Feb 27, 2012 8:13 pm Post subject: Re: TomTom App 9.401 - Released |
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| dhn wrote: | From a TomTom Employee
| Quote: |
9.401 has been released to production and is now available in TomTom HOME for download.
This should solve the 1008 error for all affected UK customers with an 540, 740 and 940 device. |
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David
Does this apply to North America device (Map) ? I connected to TomTom Home and is offered this update today but I am kind of hesitated to download this if this is only meant for European device
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XL340TM, App 9.510 OS 842337
Map: 'Eastern_USA_and_Canada' V960.7079 |
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Guivre46
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Joined: Apr 14, 2010
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Location: West London
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| Posted: Mon Feb 27, 2012 8:17 pm Post subject: |
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I'm reading that this update is for all devices that recently got 9.400, is this correct?
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Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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