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CA_0101181039 Lifetime Member
Joined: Jan 01, 2012 Posts: 3
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Posted: Tue Jan 03, 2012 11:48 pm Post subject: Database download shows no cameras! |
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Hi,
Recently downloaded the app and after registering was told a new database version was available for download. Did this OK but now Server field shows 9.123 (30062) and my phone shows 9.123 (0). Is this normal, a hiccup or me being unlucky.......
Any help appreciated
Ian |
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DennisN Tired Old Man
Joined: Feb 27, 2006 Posts: 14902 Location: Keynsham
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Posted: Tue Jan 03, 2012 11:53 pm Post subject: |
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It happens sometimes. Just click to download again. _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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CA_0101181039 Lifetime Member
Joined: Jan 01, 2012 Posts: 3
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Posted: Wed Jan 04, 2012 8:07 am Post subject: |
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Thanks for the response but the phone now says I am not subscribed for downloads and no option to download again. The phone is linked to this account.
Cheers,
Ian |
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Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
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Posted: Wed Jan 04, 2012 8:35 am Post subject: |
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Something as clearly gone awry here.
If you can submit a ticket at using our Support system here we'll reset your free download and advise how to resolve this. _________________ Darren Griffin |
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CA_0101181039 Lifetime Member
Joined: Jan 01, 2012 Posts: 3
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Posted: Wed Jan 04, 2012 5:16 pm Post subject: |
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Ticket raised and download sorted, ta very much.
Cheers,
Ian |
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