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Cherz Occasional Visitor
Joined: Aug 19, 2004 Posts: 29
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Posted: Tue Aug 24, 2004 7:58 pm Post subject: |
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Same red cross procedure for me as well with 512MB RiDATA SD card, this still appears as design fault from TT...
If you read french you might want to visit the french forum postedabove, theys seems to list SD cards which TTG fails to work with.
Cherz |
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Big_Brownz Occasional Visitor
Joined: Aug 24, 2004 Posts: 17 Location: In the car most of the time.
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Posted: Tue Aug 24, 2004 9:24 pm Post subject: |
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Jeez, I wish I'd seen this thread *before* I got a PNY 512Mb Card !! _________________ --
Cheerz - Brownz |
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Cherz Occasional Visitor
Joined: Aug 19, 2004 Posts: 29
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Posted: Wed Aug 25, 2004 8:01 am Post subject: |
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A rather peculiar comment from TT "support":
"You can use one SD card and delete and reinstall maps as you suggest, but please ensure that you do not delete the Go application.
Alternatively you could purchase a larger SD card. We recommend you purchase a card manufactured in Japan, Europe or the USA and NOT in China or Taiwan."
The included card that came with my TomTom GO is made in China...
"Support", yeah right...
Cherz |
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baldbazza Occasional Visitor
Joined: Aug 19, 2004 Posts: 15
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Posted: Wed Aug 25, 2004 9:04 am Post subject: |
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And my Kingston 512MB (which works) came from Taiwan.
Are TT support making it up as they go along? |
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delboy0754 Frequent Visitor
Joined: Jul 10, 2004 Posts: 296 Location: In the Office
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Posted: Wed Aug 25, 2004 9:54 am Post subject: |
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baldbazza wrote: | And my Kingston 512MB (which works) came from Taiwan.
Are TT support making it up as they go along? |
They always seem to give a load of false information, or the lack of it. Why they just can't tell the truth, i don't know, but i suppose ALL company's fob you off.
i used to work in computer repairs, and was often told to give customers who wanted info the "Three "B's" Bull Baffles Brains. |
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baldbazza Occasional Visitor
Joined: Aug 19, 2004 Posts: 15
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Posted: Thu Aug 26, 2004 9:37 pm Post subject: |
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Aaaarrrrgggghhhh!!!
Just received a comment from Tomtom support:
".....We have no known issues at this time with a particular brand of card(s), although it appears that SD cards made in Japan, the USA, and Europe all seem to be a bit better than other cards."
So they now say there are no known issues but some cards work better than others. Perverse logic or what?
Brilliant design; hopelessly-out-of-depth support. |
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Cherz Occasional Visitor
Joined: Aug 19, 2004 Posts: 29
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Posted: Thu Aug 26, 2004 9:54 pm Post subject: |
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No known issues...right...
Since they believe SD Cards made in Japan, USA and Europe seems to be a bit better (!!!), why on earth did they include chinese cards with TomTom GO?
Support my ¤%&¤%&... ;)
Cherz
PS! TT should think to reconsider their product description for "Maps of Western Europe" as well, check the update on this thread |
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delboy0754 Frequent Visitor
Joined: Jul 10, 2004 Posts: 296 Location: In the Office
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Posted: Fri Aug 27, 2004 6:22 am Post subject: |
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baldbazza wrote: | Aaaarrrrgggghhhh!!!
Just received a comment from Tomtom support:
".....We have no known issues at this time with a particular brand of card(s), although it appears that SD cards made in Japan, the USA, and Europe all seem to be a bit better than other cards."
So they now say there are no known issues but some cards work better than others. Perverse logic or what?
Brilliant design; hopelessly-out-of-depth support. |
I refer to my previous posting,
Quote"
often told to give customers who wanted info the "Three "B's"
Bull Baffles Brains.
I say if you can't beat them, join them,, next time you email them,, Say that your TT Go is picking up "local radio", instead of a GPS signal.
See how long it take them to answer that. |
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tomcat76 Lifetime Member
Joined: Aug 18, 2004 Posts: 100 Location: West London
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Posted: Thu Sep 02, 2004 8:39 am Post subject: |
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Cherz wrote: | Same red cross procedure for me as well with 512MB RiDATA SD card, this still appears as design fault from TT...
If you read french you might want to visit the french forum postedabove, theys seems to list SD cards which TTG fails to work with.
Cherz |
Any chance of a cut 'n' Paste of the cards to avoid from the French forum?
Regards Steve _________________ Regards Steve :-) |
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baldbazza Occasional Visitor
Joined: Aug 19, 2004 Posts: 15
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Posted: Thu Sep 02, 2004 9:26 am Post subject: |
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Better to use the Google web page translator (under 'Language Tools') to read the French forum direct.
Cheers,
Barry |
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jasper1234 Occasional Visitor
Joined: Sep 02, 2004 Posts: 1
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Posted: Thu Sep 02, 2004 9:38 pm Post subject: |
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Finally I am getting somewhere! I have just spent a week trying to download a map of Spain onto my TomTom first with a 128mb card recommended by Expansys (too small so money wasted) and now with a 256mb card that is apparently incompatible. Tomtom tell me to download stuff I already have. I have the same problem as cherz. Hopefully I'll be lucky 3rd time round please tell me what card will be guaranteed to work and the cheapest place to buy. Many thanks |
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tomcat76 Lifetime Member
Joined: Aug 18, 2004 Posts: 100 Location: West London
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Posted: Sat Sep 04, 2004 2:13 pm Post subject: |
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Just popped into Costco's and they are doing the Sandisk card for about 32quid.. trouble is I was distracted by the missus so I don't know if that was for a 256 or 512k one and checking on the French forum that is compatible with the 'Go'... _________________ Regards Steve :-) |
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tazcab Occasional Visitor
Joined: Jul 27, 2004 Posts: 18 Location: Essex, UK
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Posted: Sun Sep 05, 2004 9:51 am Post subject: |
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hi
well i orderd a Ebuyer 512mb secre Digital Card for £46 inc Vat Quicfind Code 61427 , and i got a kingston card , and it worked 1st time in my Tomtom GO :D i have the uk and Major Roads of Europe on it and still room for more so lots of POI can be added to it
so i`m Lovin it |
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