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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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 Posted: Thu Nov 17, 2011 9:42 pm Post subject: How can you correct a wrong location? |
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I've been caught out twice in the last two or three years when I've set my device to navigate to Eastleigh centre. You arrive in the centre of Chandlers Ford, 2.4 miles away.
I've now set Eastleigh as a POI (if I remember next time I want to go there) but is there a way to tell TT about this so it can be put right?
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Daggers
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Joined: Jun 20, 2005
Posts: 1096
Location: Solihull, UK
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| Posted: Thu Nov 17, 2011 10:22 pm Post subject: |
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There is a MapShare option to correct a City, though I think you would have to select the "Other" sub-option to move it from one place to another.
How quickly TomTom get round to acting on your information is another matter altogether 
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CaptainDrift
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Fri Nov 18, 2011 8:53 pm Post subject: |
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Thanks. I've done that.
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Tue Dec 06, 2011 8:58 pm Post subject: |
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| Calomax wrote: | | Thanks. I've done that. |
Now had this response from MapFeedback@teleatlas.com:
| Quote: | Thank you for contacting Tele Atlas. Based on a review of your report, we can now confirm that the change you suggested has been made. It will go out in the next release of our map database. This report is now closed.
Tele Atlas supplies maps to the companies that make devices or applications, not directly to the people who use them. We update the map we supply so these companies can incorporate the map update in their own systems. When this process is complete, your change will be made available to you. It may be possible to purchase an updated map; please contact your device manufacturer or application provider for further information.
Thanks again for your willingness to help keep Tele Atlas maps up-to-date and accurate!
Please do not reply as this is an automated email.
The Tele Atlas Map Insight Support Team
http://mapinsight.teleatlas.com/mapfeedback/index.php |
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IanS100
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Joined: May 05, 2008
Posts: 870
Location: Southport
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| Posted: Wed Dec 07, 2011 12:08 pm Post subject: |
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The last time I submitted corrections to Teleatlas it took them over 3 years to implement the changes & send me an confirmation email 
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