post code wanting house no

[chip6]

Hi had this problem since software upgrade and for me it is a big problem.
i put in postcode and am then asked to enter house no which i never have as is usually a site, the unit will chose one for you which you would assume would be close to postcode but very rarly is and on a long road can be miles away, any advice appriciated Ian

[Anita]

You may be interested to read the discussion in this two-year-old thread.

At that time TomTom didn't accept that there was a problem, but maybe things have improved with the newer devices.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

[Darren]

Given that a PostCode can cover a street, a block or much larger area I don't see what else can be done?

Your only alternative would be to locate the correct address via the map, assuming you know it. If you don't, then how can your SatNav know where, in the coverage area of that PostCode, you want to go?
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Darren Griffin

[IanS100]

I find the post code / house number combination gives very accurate results & is sldom more that a house out, it's certainly easier than kerb crawling whilst trying to scan poperties looking for non existant numbers

[M8TJT]

[AliOnHols]

[chip6]

Yes if i go on such as google maps the post code is near enough for me but not always able to.
The old software was spot on with the post code usually , am shortly in the market for a new truck program unit so was hoping it had been sorted by now , just have to wait and see.
one really bad example was a site on coventry rd at the side of M42 and the sat nav wanted to take me to centre of brum, l smelled a rat on that one and phoned ahead but have frequently been wrong end of street .

[johnnym100]

I tend to do one of 2 things:

1. Try to find house number / alternate point of reference from Google or Google Maps (and if necessary set TomTom to navigate to "point on map" rather than postcode)

2. If no joy from point 1 or no time, enter 999 as the house number. This usually generates an error e.g. "numbers must be between 5 - 279" and then just pick a mid-point number to get me close.

John.

[MaFt]

[M8TJT]

But does the error message give the house numbers in the postcode or on the whole road. Surely Thornton Road has nore than 1 postcode

[pcaouolte]

[Anita]

[JohnMulholland]

Recently in St Andrews, I entered a post code and the house number; it took me to a random address about half a mile from the right one. When I entered the street name and house number, it took me to the front door of the correct house. It was not the first time the post code has let me down.
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John
1005 Live
App: 12.071
Map: Europe v925.5413

[Andy_P]

[Andy_P]

By the way... for anyone offering their experiences with ERRORS in postcodes, it's all a bit pointless unless you can state which postcode file version you're using. This is NOT necessarily the same as the map version.

To find your postcodes version number (on a model which uses Home for updates*), find the folder on the TomTom called "zip" using Windows Explorer or Mac Finder.
There will be a file in that folder called "Great_BritainPostal.ver".
Open that with any text editor (Notepad will do fine on a PC) and there will be some text such as:

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