LMG Update query

daps · Posted: Wed Aug 17, 2011 8:15 am Post subject: LMG Update query

Have been waiting for latest map to upgrade during my 90 days. Currently I have v865. I see that new version is out but when I go to see what's available to me it still shows 870 waiting. Any idea's please why its not offering 875.
.
Thanks.
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Garmin 2569

Anita · Posted: Wed Aug 17, 2011 8:20 am Post subject:

It seems to take a day or two (or more?) before a new map is offered under LMG.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

daps · Posted: Wed Aug 17, 2011 8:32 am Post subject:

scotty76 · Posted: Wed Aug 17, 2011 10:19 am Post subject:

Just FYI I managed to update my Via Live 120 to 875 using LMG yesterday.

xtraseller · Posted: Wed Aug 17, 2011 6:44 pm Post subject:

If not done already, try Empty Cache, then Save Settings - it will reset MyTomTom and probably find the update for you...
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TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

daps · Posted: Thu Aug 18, 2011 9:25 am Post subject:

Further advise please....
.
Spoken to TT about not getting v875. The operator maintains that I am only entitled to v870. This, the latest version offered when I activated the device. 870 being the later map than 865 on the device. He was adamant that I am not entitled to 875.
I thought as long as you do not D/L the latest offered you can wait until a newer version comes along and in my case within your 90 day period.
.
Is this correct, have I been under the wrong impression?
.
Thanks
_________________
Garmin 2569

scotty76 · Posted: Thu Aug 18, 2011 9:39 am Post subject:

I got my Via Live 120 on the 20th July and deliberately waited until the 875 maps were released before updating the map under LMG. The only difference I can think of is that I didn't apply any updates until 875 was released e.g. navcore etc.

daps · Posted: Thu Aug 18, 2011 9:45 am Post subject:

Further advise please....
.
Spoken to TT about not getting v875. The operator maintains that I am only entitled to v870. This, the latest version offered when I activated the device. 870 being the later map than 865 on the device. He was adamant that I am not entitled to 875.
I thought as long as you do not D/L the latest offered you can wait until a newer version comes along and in my case within your 90 day period.
.
Is this correct, have I been under the wrong impression?
.
Thanks
_________________
Garmin 2569

mikealder · Posted: Thu Aug 18, 2011 10:09 am Post subject:

A lot of users used to wait until they knew the new map was available before connecting the device to the old TomTom Home system which seemed to work. With the newer MyTomTom interface I am not too sure if it looks at the date the device was first used or whether its down to when you connected it to the PC.

Eitherway if you used it prior to the V875 map being released the TomTom CS chap is correct and you are entitled to the V870 map, to be honest I wouldn't get too hung up about map issues as little changes from one release to the next.

If having the very latest map is something you value then consider buying in to the map update scheme for the device where you get the next 12/ 18 months of map releases - Mike

xtraseller · Posted: Thu Aug 18, 2011 10:34 am Post subject:

I agree, I haven't seen many changes since 870 but now is the perfect time for you to upgrade to a subscription - its under £20 for 12 months + 6 months free (6 map updates) and that way you keep up to date for very little (about a £1 / month)

If you wait until the next map comes out, you will have to pay the £20 subscription plus a new map cost (around £30) to bring you up to date

Pricing based on UK and Ireland mapping
_________________
TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

MrT · Posted: Thu Aug 18, 2011 10:49 am Post subject:

xtraseller · Posted: Thu Aug 18, 2011 11:18 am Post subject:

I thought you could go to the next, but not miss a map out - if that makes sense???

If this is not the case, then it seems very expensive compared with Navigon and Garmin offerings... if it is then its good value
_________________
TomTom Go Live 6100, 600
Garmin DriveLux 50, D-Smart 70, NuviCam, 3598, 2699, 2798
Mio Navman 695
Nexus 6p, Apple iPhone 6sPlus and Microsoft Lumia 950xl running TomTom, Garmin, CoPilot, Navigon, Sygic, Here Drive, Google, Waze, MS Maps

daps · Posted: Fri Aug 19, 2011 9:25 am Post subject:

Thanks Mike... Have up dated to 870...
.
ES...Thanks.. Tried clearing cache like you suggested still no joy. Its now offering 4 maps at £19.80... where do I find 6 ????
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Garmin 2569

MrT · Posted: Fri Aug 19, 2011 10:52 am Post subject:

The 6 for 4 offer ended on 15th August, unless it has been extended again.
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Drivelux

xtraseller · Posted: Fri Aug 19, 2011 6:44 pm Post subject:

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