View previous topic :: View next topic |
Author |
Message |
andreablu Occasional Visitor
Joined: Jan 05, 2010 Posts: 4
|
Posted: Wed Mar 30, 2011 5:51 pm Post subject: BB 9800 - Internal Error |
|
|
Dear,
I can't start Telmap 5 on my BB 9800.
the status bar during startup freeze at 1/3 of total, then after about ten seconds a blu screen show the message : " Internal error occurred. Please restart application and try again".
Obviously I retry many times without success, neither trying to reinstall the app.
Telmap version is: 5.25.37
BB 9800 firmware is : 6.0.0.486
Could you give me assistance to solve the issue?
Thanks
Andrea |
|
Back to top |
|
|
SyBorg Regular Visitor
Joined: Oct 01, 2009 Posts: 165 Location: UK
|
Posted: Wed Mar 30, 2011 8:45 pm Post subject: |
|
|
You tried restarting the program but did you try resetting the Blackberry? (nb do a battery pull) |
|
Back to top |
|
|
andreablu Occasional Visitor
Joined: Jan 05, 2010 Posts: 4
|
Posted: Wed Mar 30, 2011 8:50 pm Post subject: |
|
|
SyBorg wrote: | You tried restarting the program but did you try resetting the Blackberry? (nb do a battery pull) |
Yes, I did it without results. |
|
Back to top |
|
|
TUGAdmin Frequent Visitor
Joined: Jul 20, 2009 Posts: 299
|
Posted: Tue Apr 05, 2011 1:18 pm Post subject: |
|
|
Hi Andreablu,
You need to have either a BIS or BES service installed on your BB.
If you don't please email me and we'll try to sort you out.
Tks
TUGAdmin |
|
Back to top |
|
|
andreablu Occasional Visitor
Joined: Jan 05, 2010 Posts: 4
|
Posted: Tue Apr 05, 2011 1:22 pm Post subject: |
|
|
TUGAdmin wrote: | Hi Andreablu,
You need to have either a BIS or BES service installed on your BB.
If you don't please email me and we'll try to sort you out.
Tks
TUGAdmin |
I have only BIS installed.
Yesterday I installed last leaked 6.0.0.526 for 9800 and Telmap now is running well.
So I think it's related with the OS version.
thanks for the support
Andrea |
|
Back to top |
|
|
TUGAdmin Frequent Visitor
Joined: Jul 20, 2009 Posts: 299
|
Posted: Tue Apr 05, 2011 2:20 pm Post subject: |
|
|
Great to hear that and thanks for the feedback - we'll keep that in mind. |
|
Back to top |
|
|
ser Occasional Visitor
Joined: Jun 08, 2011 Posts: 1
|
Posted: Wed Jun 08, 2011 10:22 pm Post subject: |
|
|
I have the same problem that Andreablu,
How can i Install the 6.0.0. 526 version?
thank you |
|
Back to top |
|
|
TUGAdmin Frequent Visitor
Joined: Jul 20, 2009 Posts: 299
|
Posted: Thu Jun 09, 2011 8:14 am Post subject: |
|
|
Hi Ser,
That's something you have to take up with your IT department or operator.
Or perhaps Andreablu can help.
Tks
TUGAdmin |
|
Back to top |
|
|
Igajim Occasional Visitor
Joined: Jul 06, 2011 Posts: 1
|
Posted: Wed Aug 10, 2011 8:42 am Post subject: Internal Error Still |
|
|
Hi All,
I upgraded to Telmap 5.41.49 on around July 22. I've had the internal error non stop. I've upgraded my OS to 6.0 bundle 2647 (v6.0.0.600, platform 6.6.0.223) to no avail.
I've also uninstall Telmap, reinstalled it. Pulled battery at each step and still no luck.
When I start Telmap it loads 1/3 of the way and eventually gives me a Internal Error. When I press close a messagebox comes up: Do you want to Close Telmap. If I click yes or no telmap stays running with a blank screen. The only way to remove the app running is to pull the battery again.
Any advice for me? I haven't managed to enter any reg codes as yet, never got that far...
Thanks,
Michael |
|
Back to top |
|
|
|
Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
Back to top |
|
|
|