Display rotation (Feature request)

philjs · Occasional Visitor Joined: Mar 05, 2006 Posts: 8

Would you consider adding a disable button in the CamerAlert setup for the orientation of the screen please? I use CamerAlert mostly for audio warnings (because I already have the Ford / Blaupunkt DVD sat nav in the vehicle anyway,) mounted on a TomTom iPhone kit which happens to fit nicely in the cup holders of my mk2 Focus however due to being placed flat slight movements whilst driving result in the display flipping between landscape and portrait. Whilst this can be disabled for the iPhone as a whole I'd like to just restrict orientation for the CamerAlert app if possible.

lbendlin · Posted: Sun Apr 25, 2010 12:19 pm Post subject:

I was tempted to give you a Steve Jobs Reply (tm) but basically I am sorry to say that we won't consider your request at the time.
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UKenGB · Posted: Fri Jun 10, 2011 9:42 am Post subject:

UKenGB · Posted: Fri Jun 24, 2011 8:09 am Post subject:

Well I must say I'm somewhat disappointed that PGW have so far neglected to even reply to my question. I have a serious problem with the usage of CamerAlert on my iPhone and would like to hear from PGW about any possible solutions/workarounds or indeed just to be able to discuss this particular problem.

Would anyone like to chime in here?

MaFt · Posted: Fri Jun 24, 2011 9:33 am Post subject:

PGPSW have replied. Lutz stated above that it's not something that he will be adding at this moment in time.

Not sure whether things may change in the future, but for now it's not in the plans.

MaFt

UKenGB · Posted: Fri Jun 24, 2011 10:17 am Post subject:

Well in truth there has been NO reply to my question. There was a previous 'terse to the point of rudeness' reply to the OP, but since I have raised this issue again I expected a reply to my post. If I thought the reply to the OP was sufficient, I wouldn't have posted my question now would I.

I am becoming more than a little dismayed by the dismissive attitude of PGPSW to my question and to this problem in general. It is a very real issue that is preventing my use of your software. It is not some minor irritation. I had hoped for some discussion on this, like why it occurs, how it might be reduced or even eliminated by other means. What is involved in its elimination and why PGPSW seem so determined to NOT do anything about it. Have I missed something here? Has there been some major ongoing flame ridden topic abut this very problem and of which I am unaware? I can see no other reason for your (PGPSW's) attitude towards this. I would have expected such arrogance from TomTom, but not from PGPSW. At the moment my expectations look to have been entirely misplaced.

Perhaps someone from PGPSW can help me to reaffirm my faith in them.

MaFt · Posted: Fri Jun 24, 2011 11:23 am Post subject:

my assumption for lutz' answer is that as this is the only time the feature has been asked for it is simply not worth the time/work for what is basically a pretty unique feature request.

like i said, that's my assumption and i can't speak on their behalf.

it has been noted, however, so should more people request this then it may be added.

MaFt

Darren · Posted: Fri Jun 24, 2011 11:47 am Post subject:

In answer to both of you, there is already a solution built-in, the orientation lock switch so adding this feature in our software is unnecessary.

We do listen, and where there is a clear demand for a feature then we will consider implementing it. However, in this case we don't think the request has sufficient merit.
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Darren Griffin

Darren · Posted: Fri Jun 24, 2011 11:53 am Post subject:

UKenGB · Posted: Fri Jun 24, 2011 12:47 pm Post subject:

Darren · Posted: Fri Jun 24, 2011 12:56 pm Post subject:

You omitted to make any mention of your using it in Landscape until now. However, the original answer remains, it is not being considered and given you are the one being most rude here I shan't bother discussing it further.

Perhaps you can find an alternative solution from someone less ignorant than us - good day.
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Darren Griffin

MaFt · Posted: Fri Jun 24, 2011 2:00 pm Post subject:

UKenGB · Posted: Sat Jun 25, 2011 8:53 am Post subject:

I didn't specifically mention Landscape originally, but then no-one asked for clarification and simply responded with a patronising dismissal of the question. Who's being rude?

I completely understand if you cannot implement every feature that is requested and I certainly wasn't demanding that you do. But what I do expect is courtesy when responding to technical questions like this and I'm sorry, but PGPSW have fallen way short in that respect.

It takes so little effort to politely explain that something cannot be done, for whatever reason, whereas the rude response to even the OP's question and subsequently to mine has resulted in this whole sorry exchange. You could have recovered the situation, but continued in the same truculent manner to the end.

It is always disappointing to find such a lack of manners when communicating on the Internet, but particularly so when one had so much higher expectations of the respondents.

Needless to say, you won't be bothered by me again on these forums, or indeed by my payment to renew my subscription when the current one ends.

So I guess it's goodbye from me too.

lbendlin · Posted: Sun Jun 26, 2011 4:38 pm Post subject:

Interesting discussion. Let's also keep in mind that there was a gap of more than a year between the second and third post.

If you expect an apology for the terse response then I am happy to provide that.
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