tomtom 720 and 7 digit post codes

cejsmith

I've been using my tomtom for years , but I'm having a problem with it in the fact it won't take a 7 digital postcode. This has never been a problem before , but now we have a touring caravan and alot of the sites addresses only seem to be 7 digit postcodes.

How do I sort this out, or should I look a either buying a new unit ( which one) or buy software for my galaxy s2????

Thanks for the help

Anita · Posted: Fri Jun 10, 2011 1:13 pm Post subject:

The 720 should accept a 7-digit postcode, as long as you don't include any spaces.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

Daggers · Posted: Fri Jun 10, 2011 1:50 pm Post subject:

When you connect your TomTom to the computer, can you see a folder called "zip"? this folder should contain the postcode files.

The required files can be downloaded from http://www.tomtom.com/updates/zipcodes/Map_865/zip.zip and extracted into your "zip" folder.
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Garmin DriveSmart 50 LMT-D

mikealder · Posted: Fri Jun 10, 2011 2:21 pm Post subject:

If you don't have a folder named zip in the root of the drive letter associated with the TomTom simply right click the drive letter for the TomTom and select New/ Folder, name it "zip" (without the "").

Next download the files from the link in the post above and extract them to the zip folder on the device, use Windows Explorer for all of this NOT the TomTom Home Software - Mike

cejsmith · Posted: Fri Jun 10, 2011 2:35 pm Post subject:

thanks I will give that a try.

Out of curiousity why wouldn't it have done this when I brought the last maps???

Andy_P · Posted: Fri Jun 10, 2011 2:44 pm Post subject:

The postcodes never get updated with the maps for some unknown reason. We have been telling TomTom about this for years but with no response.

What you SHOULD have had is the original 'zip' folder and files from the original map, so 7-digit postcodes should have been working (assuming you have been using "Navigate to Postcode" not just entering them in the address line).

We'll probably never know how your zip folder got deleted if it's not still there, but it's easy to replace using that link.

Try not to let it confuse you that the folder arrives as a 'zip' archive and that the folder ONCE UN-ZIPPED is called "zip" (as in the American name for postcodes) Laughing

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franb · Banned Joined: Aug 10, 2007 Posts: 244

On some devices you need to set the keyboard to small/qwerty

Andy_P · Posted: Mon Jun 13, 2011 9:28 pm Post subject:

norrisg · Occasional Visitor Joined: May 04, 2008 Posts: 18

franb · Banned Joined: Aug 10, 2007 Posts: 244

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