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remote stopped working on 940

 
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robbooth
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Joined: Jul 18, 2006
Posts: 162

PostPosted: Thu May 12, 2011 9:14 pm    Post subject: remote stopped working on 940 Reply with quote

Hi guys,

My remote has stopped working on my 940 - the remote light blinks but TT does not seem to want to talk to it. It's done this before (although not for quite a while) and seems to sort itself out if I don't use it for a couple of weeks but i have quite a few trips in the days ahead so would like to try and remedy it myself if I can. Have changed the batteries and still no go. Any ideas? (have already tried a soft reset).
How do I delete the bluetooth pairing or which file does it live in?

Cheers,
Rob.
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MrT
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Joined: Nov 14, 2003
Posts: 2143
Location: Surrounded by A1, M1 & M25

PostPosted: Fri May 13, 2011 7:29 am    Post subject: Reply with quote

When it has happened to me I have had to use clearflash to reset the bluetooth part. When it has happened with a mobile I have had to facotry reset and run clearflash. I could not find a file that had the remote details in.

A couple of other points, it will not make contact with the device if it has not paired and you are moving. It will only pair whilst stationary.

Make sure you have not disabled bluetooth in the options or mobile phones settings and maybe try turning bluetooth on and off again.
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Drivelux
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alanji
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Joined: Sep 04, 2006
Posts: 179
Location: Somerset

PostPosted: Fri May 13, 2011 11:16 am    Post subject: Reply with quote

I used to have this problem regularly on my 720 - remote would flash, then turn solid but not connected. Reset of the TomTom solved the problem and the remote would connect next attempt.
Not yet occurred on my 750.
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Alan

Go 750 LIVE Europe Map 870.3406
Go 720 W Europe Map 865.3245
One XL W Europe. Map 715.1689
Dell Axim & TT3
Psion 5mx & Routeplanner
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robbooth
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Joined: Jul 18, 2006
Posts: 162

PostPosted: Fri May 13, 2011 11:21 am    Post subject: Reply with quote

MrT wrote:
....it will not make contact with the device if it has not paired and you are moving. It will only pair whilst stationary.


I didn't know this - but I'm sure I've connected while moving before.

Will give it a go anyway when I go out to the car.

Tried turning bluetooth on and off as one of the first options.

Will then try clearflash, I suspect this may do it as it stopped working when it was trying to connect and tomtom crashed and rebooted.

Will let you know how I get on.
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alanji
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Joined: Sep 04, 2006
Posts: 179
Location: Somerset

PostPosted: Fri May 13, 2011 11:25 am    Post subject: Reply with quote

robbooth wrote:
MrT wrote:
....it will not make contact with the device if it has not paired and you are moving. It will only pair whilst stationary.


I didn't know this - but I'm sure I've connected while moving before.

Will give it a go anyway when I go out to the car.

Tried turning bluetooth on and off as one of the first options.

Will then try clearflash, I suspect this may do it as it stopped working when it was trying to connect and tomtom crashed and rebooted.

Will let you know how I get on.



The unit will not recognise a new bluetooth connection while moving but will connect to a previously "paired" device.
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Alan

Go 750 LIVE Europe Map 870.3406
Go 720 W Europe Map 865.3245
One XL W Europe. Map 715.1689
Dell Axim & TT3
Psion 5mx & Routeplanner
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