Poll - How long before HD Traffic is ready on your Go?

MrT · Posted: Fri Mar 04, 2011 11:03 am Post subject:

From my reading on this topic I have gained the impression that it is the early X40s (pre Euro-roaming at purchase, SIMs) that also had the earlier (was it v9.054?) SIM1008 error, that seem to be having the delay problem now.
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Drivelux

falkirk81 · Posted: Fri Mar 04, 2011 11:05 am Post subject:

My 950 sim model number is 00.01.06_EU.

Steven
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Tomtom GO 1005 LIVE

iPhone 12

WackyRaces · Posted: Fri Mar 04, 2011 2:13 pm Post subject:

I can directly compare a 750 and a 940 both running Navcore 9.058 at the same address.

The 750 brings up the blue traffic bar very quickly within 15 seconds (this is after I enter the four digit PIN number the unit has set on it which only takes 5 to 10 seconds after switch on) but then the number of incidents takes a further 1 minute 15 seconds to appear. This makes 1 minute 30 seconds in total to complete HD Traffic connection and number of incidents information download.

On the 940 it consistently takes almost exactly 2 minutes for the blue traffic bar to appear after entering the four digit PIN number (again takes 5 to 10 seconds after switch on) and then a further 1 minute 15 seconds for the number of traffic incidents to be reported and for the scrolling wheel in the blue bar to disappear.

This seems to suggest that the time taken to retrieve the traffic information is the same by the 740 and 950 after connection to TomTom's traffic servers (1 minute and 15 seconds) but that getting an initial connection to the TomTom traffic servers takes much longer for the 940 (2 minutes) than the 750 (15 seconds) so the total time to get the number of traffic incidents displayed from switch on is 3 minutes and 15 seconds on the 940 compared to 1 minute 30 seconds on the 750. I strongly suspect the time taken to log on to the TomTom traffic servers would be greatly reduced on the 940 if the SIM card was replaced with one of the newer Vodafone cards fitted as standard in the x50 series. Andy_P has had his 940 upgraded with one of these newer stock Vodafone SIM cards by TomTom and manages to get the number of incidents data displayed at least a minute more quickly on his 940 than on my 940 with the original Vodafone SIM card.

I cast my vote for my 940 at over 2 minutes as this is also my own unit while the 750 belongs to a relative.

The 750's SIM "Model" is 00.01.06_EU and the 940's SIM "Model" is 00.01.04 (no _EU mentioned). Both have the same MCC/MNC of 23415. I think I am definitely going to ask David Watkins (head of customer services) at TomTom to install a new SIM card at the same time as I take up their offer to return the unit to fix the failed spring in the On/Off switch free of charge even though I am a few months out of warranty.

Perhaps Andy_P could tell us the SIM Model number currently fitted to his 940.

Andy_P · Posted: Fri Mar 04, 2011 8:57 pm Post subject:

I can indeed.
Unfortunately, it blows that theory... it's 00.01.04 (no EU mentioned)

MCC/MNC is also 23415

Confused

MrT · Posted: Sat Mar 05, 2011 8:42 am Post subject:

My SIM is 00.01.04 (No EU mentioned). It connects to the network within a second or two of being turned on, but just take ages to logon to the TT Servers for any live service.
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Drivelux

davemcwish · Occasional Visitor Joined: Mar 01, 2005 Posts: 52

When I first upgraded from v8 to v9 of Navcore it wasn't too bad. Unfortunately the delay seadily got much worse with 3 attempts on consecutive days all over 3 minutes:-

#1
Power on to GPS lock 46 seconds
Power on to traffic lock 217 seconds (3 Mins 37 seconds)

#2
Power on to GPS lock 44 seconds
Power on to traffic lock 187 seconds (3 Mins 7 seconds)

#3
Power on to GPS lock 66 seconds
Power on to traffic lock 230 seconds (3 Mins 50 seconds)

Support couldn't resolve and I'm now back to v8.371. I did like the look of the new software but can't live with an almost 4 min wait.....
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TomTom 940 GO Live
Garmin Oregon 650
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Seamaster · Frequent Visitor Joined: Jun 05, 2006 Posts: 331

Why did WackyRaces get banned?! Rolling Eyes

Antoeknee · Lifetime Member Joined: Jul 29, 2005 Posts: 267

Meant to test this earlier but only just got round to this.

550 live

Blue bar appeared in less than 10 seconds and incidents shown 45 seconds later.

PaulB2005 · Posted: Wed Mar 09, 2011 12:55 am Post subject:

Seamaster · Frequent Visitor Joined: Jun 05, 2006 Posts: 331

Andy_P · Posted: Tue Mar 22, 2011 1:25 pm Post subject:

Bump - In the hope of getting some more votes.

MrT · Posted: Tue Mar 22, 2011 4:29 pm Post subject:

Just a comment, in that I suspect most people with the fast load times on the x40 are using V8 software.
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Drivelux

Andy_P · Posted: Tue Mar 22, 2011 5:10 pm Post subject:

Oh hell... I should have stipulated v9 software in the original post. Crying or Very sad

Anybody want to start again?

A poll like this (but better worded!) is the only way to get an accurate idea of how widespread the problems are.

JohnMulholland · Posted: Tue Mar 22, 2011 5:49 pm Post subject:

Andy,

If you are starting another poll, would you be able to give 8 choices:

Under 2 minutes on a Go x40 8.371
Under 2 minutes on a Go x40 9.058
Over 2 minutes on a Go x40 8.371
Over 2 minutes on a Go x40 9.058
Under 2 minutes on a Go x50 8.371
Under 2 minutes on a Go x50 9.058
Over 2 minutes on a Go x50 8.371
Over 2 minutes on a Go x50 9.058

assuming there are any x50s using 8.371.
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John
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