Experienced an application crash? Send us the log!

lbendlin

You can help us identify the bugs in the application by sending us the crash logs. They are located on the SD card, under

/Android/data/com.pocketgpsworld.cameralert/files

Please send them to lutz at pocketgpsworld dot com

Thank you for your help!
_________________
Lutz

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zardoz · Lifetime Member Joined: Jan 03, 2006 Posts: 76

I, along with a number of others, am experiencing continuous application shutdowns when attempting to do map zoom operations.

The reason for this post is that there appears to be no folder of that name on the sdcard of my HTC Desire 2.2, and therefore no application crash logs.

Is the path provided still current as of the date of this posting? If so, is there anything I have to do to allow for the capture of log information or should it be automatic?

Z.

lbendlin · Posted: Sun Feb 06, 2011 5:15 am Post subject:

The path is still the same. It looks like your crash is deeper down in the operating system, and our app doesn't get a chance to write a crash log to the SD card.

However, we are also getting these crash reports via the Android Market. Even though the Map Zoom issue (especially during zoom in) is rather common for Android we keep looking into options to reduce our memory usage (that's basically what's happening - zooming in uses too much memory). We explicitly do not blame the Android OS and the Dalvik VM for their boneheaded memory management and totally stupid garbage collection.
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Lutz

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Janner · Occasional Visitor Joined: Mar 27, 2006 Posts: 4

The app has crashed my Desire twice. Each time the phone crashes to the Android start page (White screen with HTC logo). Battery has to be removed to reset.
There is no crash log on the sd card.
Geoff

Vic · Posted: Mon Feb 14, 2011 4:16 pm Post subject:

The App has crashed every time I have tried to use it, It starts up looking at a zoomed out map of Tulsa in the US, when a GPS lock is achieved it doesn't move to my GB location. If I manually move the map to the UK and start zooming in, it crashes. I removed and reinstalled the app but it wont let me download the initial camera update again.

lbendlin · Posted: Mon Feb 14, 2011 5:07 pm Post subject:

Have you tried running the app in list only mode? What is your phone make and model?
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Lutz

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Vic · Posted: Mon Feb 14, 2011 5:20 pm Post subject:

How do I run it in List-only mode?

The phone is a Samsung Omnia B7610 (windows mobile 6.5) running an Android Eclair 1.1 conversion still in beta development! However, all other apps I've tried including Google maps navigation with streetview run fine.

I will forward the logs

Vic

lbendlin · Posted: Mon Feb 14, 2011 5:28 pm Post subject:

you set the "Show map" setting to "Never"
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Lutz

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senorbarry · Occasional Visitor Joined: Jun 10, 2006 Posts: 1

Hi,

I have the same problem as Janner, the app runs fine for 5 to 10 minutes then crashes and locks the phone completely. The battery then needs to be removed before the phone will restart.

The problem is much worse when the power cable is attached as the phone locks almost immediately.

Unfortunatey I have not found the log on my 32gb sd card

If this problem can be resolved the app will be really great!

lbendlin · Posted: Sat Mar 05, 2011 11:28 pm Post subject:

On the SD card do you see a folder "Android" ?
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Lutz

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Janner · Occasional Visitor Joined: Mar 27, 2006 Posts: 4

lbendlin · Posted: Sat Mar 12, 2011 2:55 pm Post subject:

@janner,

looks like your on-device database file is corrupt. The quickest solution will be to go to Settings...Applications...Manage Applications, choose CamerAlert, and then press "Clear Data". (While you are there you can also move the app to SD card).

This will reinstall the database, and you'll then have to re-download the latest version from the server. Try not to interrupt the download process.
_________________
Lutz

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Janner · Occasional Visitor Joined: Mar 27, 2006 Posts: 4

lbendlin · Posted: Fri Apr 01, 2011 3:02 pm Post subject:

Please update to application 1.2.7 - it allows you to send the crash logs directly. We need these crash logs to investigate the issue.
_________________
Lutz

Report Map Errors here:
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Janner · Occasional Visitor Joined: Mar 27, 2006 Posts: 4

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