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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Mon Feb 07, 2011 11:09 pm Post subject: 940 Reboots on anything to do with "City" |
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Hi guys, a couple of weeks ago I had the dreaded sim 1001 error which seemed to be resolved (and is still working OK) by a complete battery discharge. My 940 also now announces out loud when the remote is connected and when the route is cleared (which it never used to - only on screen messages).
It now seems to have a new problem that causes it to lockup and reboot everytime I try to select navigate to City Centre or POI in City - it's not a feature that I use very often so I don't know if it's yet another problem or just down to v9.058 - I pretty sure I know the answer as I'm sure someone else would have asked about had it been down to v9.058. |
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Andy_P Pocket GPS Moderator


Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Mon Feb 07, 2011 11:23 pm Post subject: Re: 940 Reboots on anything to do with "City" |
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robbooth wrote: | My 940 also now announces out loud when the remote is connected and when the route is cleared (which it never used to - only on screen messages). |
That bit's easy...
You've got "read aloud warnings" ticked in the second page of 'Voice Preferences'.
robbooth wrote: | It now seems to have a new problem that causes it to lockup and reboot everytime I try to select navigate to City Centre or POI in City - it's not a feature that I use very often so I don't know if it's yet another problem or just down to v9.058 - I pretty sure I know the answer as I'm sure someone else would have asked about had it been down to v9.058. |
I've not heard of that one before.
All I can say is that my 940 running v9.058 doesn't do it, so it's not an inherent problem with the software.
Have you tried a full reset (15 second press on the power button) and a return to factory settings (from the Preferences menu)? |
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DennisN Tired Old Man


Joined: Feb 27, 2006 Posts: 14907 Location: Keynsham
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Posted: Mon Feb 07, 2011 11:51 pm Post subject: |
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You haven't by any chance clothed it in a red United shirt?  _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Guivre46 Frequent Visitor

Joined: Apr 14, 2010 Posts: 1262 Location: West London
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Posted: Tue Feb 08, 2011 12:09 am Post subject: |
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I recall Andy P posting a while back that where a city centre has been pedestrianised, the TT can find no viable route. Though I think he said you got a message to that effect, not a reboot. You could try setting a route to a road in the city - just select address/city/any street. _________________ Mike R [aka Wyvern46]
Go 530T - unsupported
Go550 Live [not renewed]
Kia In-dash Tomtom |
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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Tue Feb 08, 2011 8:06 am Post subject: Re: 940 Reboots on anything to do with "City" |
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Andy_P wrote: |
That bit's easy...
You've got "read aloud warnings" ticked in the second page of 'Voice Preferences'.
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I have indeed....obviously an effect of the full discharge / reset.
Andy_P wrote: |
Have you tried a full reset (15 second press on the power button) and a return to factory settings (from the Preferences menu)? |
That was my favourite as a cure but hate having to set everything back up so thought I'd ask first . When I get back home on Friday I will give this a go along with a clearflash.
DennisN wrote: |
You haven't by any chance clothed it in a red United shirt?
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Never, let me say once again NEVER! CTID
Guivre46 wrote: |
I recall Andy P posting a while back that where a city centre has been pedestrianised, the TT can find no viable route. Though I think he said you got a message to that effect, not a reboot. You could try setting a route to a road in the city - just select address/city/any street. |
Routing works ok to an address but when using navigate to city centre the unit locks up and reboots before you even get to the point of selecting a city and also navigate to POI in city has a similar effect. |
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DennisN Tired Old Man


Joined: Feb 27, 2006 Posts: 14907 Location: Keynsham
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Posted: Tue Feb 08, 2011 8:43 am Post subject: Re: 940 Reboots on anything to do with "City" |
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robbooth wrote: | CTID |
Maybe the 940 knows something you don't? Anyway, this sounds like a corrupt Navcore to me. _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Tue Feb 08, 2011 8:51 am Post subject: |
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Hi Dennis,
When people refer to the 'Navcore' do they mean the 940 application, the maps or something else altogether? |
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DennisN Tired Old Man


Joined: Feb 27, 2006 Posts: 14907 Location: Keynsham
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Posted: Tue Feb 08, 2011 10:32 am Post subject: |
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Yes, sorry, that's down to us having our own language - Navcore is the application - v9.058 in your case. I'm not sure a Factory reset would clear a dodgy app. _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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matthewj Frequent Visitor

Joined: Apr 03, 2006 Posts: 751
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Posted: Tue Feb 08, 2011 4:49 pm Post subject: |
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FWIW, my 740 with latest navcore will reboot if I try to enter addresses by city centre. I think I usually give up after the second go, but it may have eventually worked. |
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mikealder Pocket GPS Moderator


Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Tue Feb 08, 2011 7:30 pm Post subject: |
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Have you got the MapShare POI update option enabled? if so turn it off and remove the POI updates then see if it is still re-booting as these files have caused issues in the past making the device re-boot but usually it happens on switch on rather than when in use, worth a try though - Mike |
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entwood Regular Visitor

Joined: Jul 31, 2005 Posts: 117
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Posted: Tue Feb 08, 2011 9:37 pm Post subject: |
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I had a similar problem on the TT700 some while back, anything that required an alphanumeric input crashed and rebooted. It was eventually sorted by changing the keyboard from LARGE to SMALL ... no idea why it worked .. but it did !!!! |
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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Tue Feb 08, 2011 9:43 pm Post subject: |
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Hi Mike,
Where do I find the POI update option? Also, how do I remove previous updates?
Cheers,
Rob. |
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dhn Frequent Visitor
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Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Tue Feb 08, 2011 10:15 pm Post subject: |
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Home's Tools--Mapshare Corrections--Remove Corrections
You have to have your unit connected for the menu item to be active. _________________ David |
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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Tue Feb 08, 2011 10:39 pm Post subject: |
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Ahh...it'll have to wait until weekend then. |
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robbooth Lifetime Member

Joined: Jul 18, 2006 Posts: 162
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Posted: Sun Feb 13, 2011 12:54 pm Post subject: |
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Right, did a backup from memory card to PC HD, reformatted memory card, ran scan disk on card, transferred backup from HD to memory card, removed application and allowed home to reinstall (funnily enough the app removed was a few megs less than the one that was down loaded even though it was supposedly the same version), did all the usual updates and everything is working now as it should.
Let's see if it works for the trip from Manchester to Taunton this afternoon . |
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