Help needed to test our CamerAlert application on Android

TheQuest · Posted: Fri Jan 07, 2011 9:02 pm Post subject: Link user account

Please? can I have some help with this problem?

This thread Page 10

acefreecell · Posted: Sat Jan 08, 2011 8:09 pm Post subject:

Do we get to play with the new version prior to formal release?
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Acefreecell

Motorola Defy with CamerAlert, NDrive 11, Co-Pilot Live and Google Maps

formally Garmin i3, Nuvi 200 and Origin BlueI
(Origin for sale)

MaFt · Posted: Fri Jan 07, 2011 9:02 pm Post subject: Link user account

TheQuest · Posted: Sat Jan 08, 2011 9:29 pm Post subject:

Hi MaFt

Thank you for replying.

MaFt · Posted: Sat Jan 08, 2011 9:49 pm Post subject:

oh...!

sorry!

can you email your device id (underneath the version number in 'about') again to MaFt AT pocketgpsworld.com and i'll get it switched over.

MaFt

TheQuest · Posted: Sun Jan 09, 2011 12:45 am Post subject:

Hi MaFt

Thanks you for the reply.

MaFt · Posted: Sun Jan 09, 2011 6:46 pm Post subject:

Yes, the CamerAlert one. Will sort it tomorrow.

TheQuest · Posted: Sun Jan 09, 2011 8:48 pm Post subject:

Hi, MaFt

Thank you for the reply.

TheQuest · Last edited by TheQuest on Mon Jan 10, 2011 9:55 pm; edited 2 times in total

If it not one problem it another Exclamation

Now every time I start [tried 4 Time] CoPilot Live, for some reason It keep asking me to Please enter your Google Checkout order number.

Which is already showing the correct number. [re-entering it make no difference]

When I click OK, it goes in to a loop:-

MaFt · Posted: Sun Jan 09, 2011 10:58 pm Post subject:

You'd need to take this up with Google / Android Market / CoPilot? Nothing to do with CamerAlert!

MaFt

TheQuest · Posted: Sun Jan 09, 2011 11:36 pm Post subject:

Hi, MaFt

TheQuest

Re: My Post, Would you believe it [solved]

Thanks to really helpful staff at ALK: CoPilot Technical Support

The Cause:

This issue occurs when the Google order number has not reached our [ALK] server by the time the 10-day trial period is over. (A 10-day trial is activated when you purchase from the Android Marketplace to give Google time to send the order number to our [ALK] servers and to allow you to use the product in the meantime).

& The Solution:

First uninstall CoPilot from your device. [No need to delete data on SD Card]

1) Uninstall CoPilot in SETTINGS | MANAGE APPLICATIONS | COPILOT.

Then clear the cache in your device:

2) Go to SETTINGS / MANAGE APPLICATIONS / Market Place / Clear cache

Now download the installer again from Android Market

3) Download CoPilot from the Market Place again (you will not be charged for this)

Once you download the application again, please activate it using your Google NO: ***************

Thumbs Up

With Regards
Take Care
TheQuest Cool

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When Nothing is Certain, Anything is Possible.

acefreecell · Posted: Mon Jan 10, 2011 10:42 pm Post subject:

Might be an idea to put this in the co-pilot section as well, as it could be very useful.

Jon
_________________
Acefreecell

Motorola Defy with CamerAlert, NDrive 11, Co-Pilot Live and Google Maps

formally Garmin i3, Nuvi 200 and Origin BlueI
(Origin for sale)

MikeB · Posted: Tue Jan 11, 2011 3:03 am Post subject:

Thank you for helping us test the CamerAlert application for Android. I hope you found it useful.

We have taken note of your comments and have added some of the requested features into the app. Some of the changes we have made are in the registration and validation of your account. This has resulted in an incompatibility between the existing app that you have on your device and our backend systems.

The upshot of this is that as of tomorrow 11th Jan we will be removing all the current registrations from the database. This will mean that you will not be able to download the database onto the phone until the application is available in the Android Market. This will not stop the application working in the interim.

The good news is that when the app is available you will be entitled to another free latest database download.

For all our users who had linked their subscription to the Android CamerAlert application we have sent you an email explaining what to do next. If you linked your account but did not receive an email please contact support at pocketgpsworld.com quoting your username and we will resend the information.
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Mike Barrett

	PocketGPS
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