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TonyD
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 Posted: Wed Dec 08, 2010 6:30 pm Post subject: TomTom iPhone HD Trafic keeps asking for my password |
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I recently subscribed to HD Traffic on my iPhone (even though I already have it on my TT940). I don't know if I have overlooked some setting, but now every few minutes (well, frequently anyway) it asks me for my Apple password. This is obviously Not a Good Thing while driving. Any thoughts please ?
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Tony
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Darren
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Location: Hampshire, UK
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| Posted: Wed Dec 08, 2010 7:44 pm Post subject: |
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Is your Traffic subscription showing on the device?
TomTom Menu | TomTom Shop | TomTom Traffic
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Darren Griffin |
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TonyD
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| Posted: Thu Dec 09, 2010 12:15 am Post subject: |
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| Darren wrote: | Is your Traffic subscription showing on the device?
TomTom Menu | TomTom Shop | TomTom Traffic |
I think so. I have got two entries on that screen. The first says HD Traffic W. Europe, valid until 6 Dec 2011 but then the second says Activating Subscription ... TomTom HD Traffic 12 months but then is displaying the spinwheel.
However, traffic is actually working.
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Tony
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Darren
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| Posted: Thu Dec 09, 2010 8:26 am Post subject: |
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There is some interconnection between subscriptions and iTunes. I don't know what that is but have you actually entered your iTunes Account details when prompted?
Failing that, may be worth while re-installing and then restoring your Traffic Sub.
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Darren Griffin |
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TonyD
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| Posted: Thu Dec 09, 2010 9:36 am Post subject: |
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| Darren wrote: | There is some interconnection between subscriptions and iTunes. I don't know what that is but have you actually entered your iTunes Account details when prompted?
Failing that, may be worth while re-installing and then restoring your Traffic Sub. |
Yes, because as I say, it's actually working, just prompts me every so often for password.
I'm not sure how I would re-install my traffic sub ?
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Tony
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Darren
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Location: Hampshire, UK
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| Posted: Thu Dec 09, 2010 10:31 am Post subject: |
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| TonyD wrote: | | Yes, because as I say, it's actually working, just prompts me every so often for password. |
That doesn't mean that the iTunes part has registered though. It appears to need to do this step, did it on mine and may not have gone through properly on yours hence the repeated requests.
| Quote: | | I'm not sure how I would re-install my traffic sub ? |
After you have re-installed TomTom. Just go to the Shop via the menu and select 'restore purchases'. You may be asked for your login details but it's very simple.
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Darren Griffin |
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TonyD
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| Posted: Thu Dec 09, 2010 10:59 am Post subject: |
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| Darren wrote: | | TonyD wrote: | | Yes, because as I say, it's actually working, just prompts me every so often for password. |
That doesn't mean that the iTunes part has registered though. It appears to need to do this step, did it on mine and may not have gone through properly on yours hence the repeated requests.
| Quote: | | I'm not sure how I would re-install my traffic sub ? |
After you have re-installed TomTom. Just go to the Shop via the menu and select 'restore purchases'. You may be asked for your login details but it's very simple. |
OK, I've done that thanks. I'll leave it running at my desk here and see what happens.
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Tony
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