Problem Downloading Fuel Prices

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

Is anyone else having problems downloading the fuel prices ?

When I try and download them via Home I keep getting an error message saying that the file is invalid. I've tried removing all fuel prices from the device and my PC and re downloading the file again but I keep getting the same message.
It seems as if the file being downloaded is corrupt.
I've reported it to Tomtom but just wondered if anyone else has the same problem.

I've got a TT XL Live running the latest maps and navcore

and yes I know the data can be a bit dodgy but it seems to be reasonably accurate where I live.

Thanks

MrT · Posted: Mon Oct 04, 2010 8:43 am Post subject:

The file you are downloading is corrupted and you will just have to wait for the next release which will probably be some time today.
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Drivelux

PaulB2005 · Posted: Mon Oct 04, 2010 8:44 am Post subject:

I had the same problem on Saturday. I've just unticked it for now and will try again in a few days. It appears the CAB file is 0kb in size for some reason.

I don't use it but download all the updates every now and then just in case I need it for some reason.

DennisN · Posted: Mon Oct 04, 2010 10:17 am Post subject:

You should all consider THIS topic. Evil or Very Mad

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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

AlanH · Occasional Visitor Joined: Sep 06, 2004 Posts: 42

Had this problem yesterday. Other files updated OK without a problem.

IanS100 · Posted: Mon Oct 04, 2010 9:22 pm Post subject:

I've had the same problem today!

sangwell · Occasional Visitor Joined: May 27, 2006 Posts: 5

Also had the same problem here, have emailed TT but do not expect a quick answer.

Yet another instance of paying for "Live" services that do not work.

I often wonder how up to date the live info is anyway, having travelled home last night being constantly told of an 11 minute delay on my route.

I must have blinked and missed it.

MrT · Posted: Tue Oct 05, 2010 8:26 am Post subject:

A newer version of fuel prices has been released today and yet again it has an empty cab file.
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Drivelux

Darren · Posted: Tue Oct 05, 2010 8:43 am Post subject:

As it's being dropped from new models it seems reasonable that it won't be long before it's gone from existing subscriptions too.
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Darren Griffin

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

Darren · Posted: Tue Oct 05, 2010 9:25 am Post subject:

It's no longer offered in the LIVE services package for GO 1000 and VIA.

Why I do not know, perhaps because the data was so hopelessly poor and out of date!

I'd guess they will keep it running for existing customers until their subscription expires.
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Darren Griffin

gazza70 · Regular Visitor Joined: Feb 28, 2006 Posts: 129

IanS100 · Last edited by IanS100 on Tue Oct 05, 2010 3:56 pm; edited 1 time in total

shires999 · Lifetime Member Joined: Nov 09, 2006 Posts: 96

It's been fine for me until last Friday when it just stopped working.

I've had a response from Tomtom who say there is a temporary issue with tehir servers and they are giving it their highest priority !!!

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