GO940 - New TomTom App v9.054, Now No Live Services

hijacker · Regular Visitor Joined: Dec 20, 2003 Posts: 188

I have now received a request from TT to re-install the older version of Navcore to my 940 and not to update for at least 7 days until a "solution" can be found.
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CharlieR · Posted: Fri Jul 23, 2010 9:27 am Post subject:

matthewj · Frequent Visitor Joined: Apr 03, 2006 Posts: 751

Here's a new one to worry about: If the SIM thinks it is being attacked/hacked, it may lock itself permanently. That would be an interesting one for them to solve.

As I posted elsewhere, my theory is that this is all a mistake, and wasn't supposed to be released to x40's at all. But the implied release will now make them do it properly and release it formally.

W90BHP · Posted: Fri Jul 23, 2010 10:23 am Post subject:

Does this issue just affect the live devices? Anyone found any problems updating a non-live device such as my 730T?
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CPN · Occasional Visitor Joined: Apr 13, 2005 Posts: 9

All I can say is "thank goodness for PocketGPSWorld's e-mails shots!"

Having just read this whole thread, well done guys for getting this out so quickly! Trust me, my 940 is going nowhere near its docking port until I hear of something being fixed! Laughing

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Colin

Robparker · Occasional Visitor Joined: Aug 02, 2006 Posts: 8

Being the cynical person that I am I wonder if this isn't a ploy to wreck everyone's Live services in order to get us all off monthly subscriptions and onto upfront annual payments?

They've already crippled Live services by disabling weather and Google Local searches which, according to TomTom Customer Support is 'an error on my account which can only be rectified by me cancelling my monthly subscription and changing over to an annual subscription'.

Bearing in mind that pre-purchased services such as map updates cannot be transferred from one device to another I assume that Live services are the same. Why then would anyone pay TomTom upfront if they thought they might change their device at some time in the next 12 months?

TomTom Live (when it works) is a great service but I just don't trust TomTom who seem to change things to suit themselves without any consideration of their customers.

Of course, this is not the first update to cripple devices. They are gung-ho in offering faulty software so we should be used to it.

cliveports · Occasional Visitor Joined: Apr 17, 2006 Posts: 19

....."The quality standards that we were used to with TomTom"...I'm sorry did I miss something here? Their S/W development team is infamous for their poor coding methods and testing.

glidem · Occasional Visitor Joined: Aug 25, 2006 Posts: 30

It is a shame there is a problem with this update as the 9 software is far smoother and fixed a few niggles I was having. Alas I can't do without Live services so I have had to roll back to the older software and enjoying those little niggles again :/

I just hope a fix for this issue can be sorted out soon.
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aerotec · Posted: Fri Jul 23, 2010 1:50 pm Post subject:

Does it install Eco Routes route planning on the x40 as I would quite like to see how that works and what routes it offers.

davemcwish · Occasional Visitor Joined: Mar 01, 2005 Posts: 52

aerotec · Posted: Fri Jul 23, 2010 2:52 pm Post subject:

Thanks for confirming. I wonder how they calculate the data? Maybe using topography and number of junctions enroute?

I drive lots between Edinburgh and Leeds so it can routee up the A1, or A1/A66/M74 or A1/A697 so I will be interested in what route it suggests.

beashley · Occasional Visitor Joined: Sep 18, 2005 Posts: 37

Had the same problem as most on my 940L but on following T.T.'s instructions and going back to previous version have now lost voice (any type) and the 'next road bit' that displays in the top R.H.corner has gone.

A lesson for everyone don't get the latest of anything until proven it works. I don't doubt at all they will fix it, just frustrating.

Andy_P · Posted: Fri Jul 23, 2010 3:25 pm Post subject:

boblister · Posted: Fri Jul 23, 2010 5:23 pm Post subject:

I had already updated mine the day before I saw the posting here...sigh. I have reverted back to the older version of Nav Core as described, but Live services aren't working. I didn't check before hand as I last used it a few weeks ago. It's saying the service has expired on my TomTom and the website tells me nothing. I got one years Live service 11 months ago so I am sure there is at least another month left. I did try phoning them but gave up waiting. Will try next week. Does anyone elses report as expired when it shouldn't be?

I might opt for the RDS receiver. As the only other thing I use on live services is the Google search when I am looking for somewhere. I have an iPhone or an iPad with me usually so could use them for that. And I don't use the speed cams I use the more superior PGPSW one. Has anyone had experience of both the Live and RDS receiver to compare. How good is it at picking up away from motorways?

Gee-Pee · Posted: Fri Jul 23, 2010 5:45 pm Post subject:

I recently travelled right across Europe with a GO950Live and another similar device, the latter had a current Live service running but the 950 had an expired service so was giving me data from the RDS service.
There was little difference in the data and in some circumstances the RDS service was more accurate. Again, sometimes the Live data was more accurate. If that is all you want from the service, then I think you could save your money and opt for the free service.

But then, I'm sure someone will know better Cool

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