GO940 - New TomTom App v9.054, Now No Live Services

AndyVaughan · Posted: Wed Jul 21, 2010 10:25 pm Post subject:

weird - reports on another forum say that users on a dutch TT forum reckon the reset to factory settings fixes it. Maybe only if you have a dutch simcard!

Have any of you tried the XL LIVE 9.054 yet?

Its not that hard to extract a cab file using winrar!

hijacker · Regular Visitor Joined: Dec 20, 2003 Posts: 188

AndyVaughan · Posted: Wed Jul 21, 2010 10:57 pm Post subject:

No sense of adventure Very Happy

Don't want to risk breaking something - you can't make it much worse than TT already have and it takes 5 minutes to put it back to how it was.

Then again, I don't know which is the best app to extract the cab file with on a Mac Confused

hijacker · Regular Visitor Joined: Dec 20, 2003 Posts: 188

Not having LIVE services is not a problem at the moment for me.

Given TTs past record they are quite forthcoming in compensation for lost days so I'm hoping to pickup a few credits for this! Razz

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TT GO 1005

Andy_P · Posted: Thu Jul 22, 2010 2:03 am Post subject:

AndyVaughan · Posted: Thu Jul 22, 2010 6:16 am Post subject:

So not a software but a hardware issue then!

Typical TT - I bet they tested this release very comprehensively before release Wink

MikeB · Posted: Thu Jul 22, 2010 9:48 am Post subject:

I have today asked TomTom UK Public Relations for information on this problem, before I post an article. They had no knowledge of any issues and were going to contact Amsterdam urgently to find out what is going on.

I will report back when they give me an answer.
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Mike Barrett

Gee-Pee · Posted: Thu Jul 22, 2010 10:08 am Post subject:

strickers · Occasional Visitor Joined: Oct 27, 2005 Posts: 35

One more just to confirm, 940, 1008 error with new software.

MikeB · Posted: Thu Jul 22, 2010 10:19 am Post subject:

electricdemon · Occasional Visitor Joined: Mar 15, 2005 Posts: 26

I also updated my 540 yesterday with the Navcore 9 software and experienced the same issues, annoyingly, I found the forum posts after my unit had started updating itself Shocked

(D'OH)

I contacted TomTom myself yesterday and spoke to one of their support staff who told me to restore my backup of Navcore 8, he told me that he had received 5 calls before me with the same issues.

He told me that the update will most likely be pulled from TTHome as it has been causing major problems for it's users.

I have reverted back to my version 8, and even though I have the updated boot loader now, I am back receiving my Live Services.

It's a farce that TomTom allowed this to happen but they should be well aware by now, of the problems it's customers are facing.

Matt865 · Regular Visitor Joined: Dec 30, 2006 Posts: 92

http://uk.support.tomtom.com/app/answers/detail/a_id/12359/?locale=en_GB

matthewj · Frequent Visitor Joined: Apr 03, 2006 Posts: 751

Kar98 · Posted: Thu Jul 22, 2010 10:51 pm Post subject:

[quote="hijacker"]

Gnats · Occasional Visitor Joined: May 18, 2006 Posts: 4

Don't talk to me about TomTom quality of service slipping, I am still in an on going battle with TomTom over my 950, 7 nearly 8 months and 5th device. I was told this application update would fix the issue of my screen freezing and then rebooting, but they didnt tell me it would knock out my HD Traffic. And just to rub salt in the wounds this morning when I most needed it, I get stuck in a 40min q on the M11.

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