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OhBuggerit2k2 Occasional Visitor
Joined: Feb 06, 2004 Posts: 48
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Posted: Tue Jul 20, 2010 11:02 am Post subject: GO940 - New TomTom App v9.054, Now No Live Services |
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Not sure what is happening here.
Went to TomTom Home this morning and was offered a new upgrade to my GO940 application V9.054.531676.1.
Downloaded it and then everything went kaput. It is definitely a newer version of the TomTom app and I quite like it except it has broken my Live Services - whenever I try and use Weather or Buddies or Google Search I get an Sim Error 1008.
Not sure if it just my unit that is playing up or whether there is a problem with the upgrade. Anyone else upgraded and having problems or not as the case may be?? |
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MrT Frequent Visitor
Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Tue Jul 20, 2010 11:47 am Post subject: |
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Same here it will now not connect to the network. It is receiving a signal and the connection status shows the correct information but it just goes from Not Connected to Connecting to Not Connected. There are three bars in the signal strength.
Looks like TomTom released another untested app. Looks like I will have to restore the backup. _________________ Drivelux |
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OhBuggerit2k2 Occasional Visitor
Joined: Feb 06, 2004 Posts: 48
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Posted: Tue Jul 20, 2010 11:55 am Post subject: |
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I just restored from an old backup, checked everything was working then upgraded.
Once again a Sim Card Error occurs.
So yet another useless TomTom upgrade that breaks your device......... |
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MrT Frequent Visitor
Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Tue Jul 20, 2010 12:03 pm Post subject: |
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Just phoned them and after all the menu options basically got told to go away as they are too busy. What a bunch of useless people.
Restored App 8.371 and the SIM is working again. _________________ Drivelux |
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matthewj Frequent Visitor
Joined: Apr 03, 2006 Posts: 751
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Posted: Tue Jul 20, 2010 1:18 pm Post subject: |
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Apart from it not working at all, and not being listed on the TomTom updates page yet, I'm pleased to see that v9 includes the following:
"This application update allows the latest version of TomTom HOME to transfer your favourites and settings to a new map."
Apparently there for x50 devices today, so I look forward to smoother updates of maps in future.
http://uk.support.tomtom.com/app/answers/detail/a_id/6141/kw/software%20update |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 2:03 pm Post subject: |
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OhBuggerit2k2 wrote: | I just restored from an old backup, checked everything was working then upgraded.
Once again a Sim Card Error occurs.
So yet another useless TomTom upgrade that breaks your device......... |
I'll second that !!! _________________ TT GO 1005 |
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MrT Frequent Visitor
Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Tue Jul 20, 2010 2:12 pm Post subject: |
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Of course the "upgrade" has updated the bootloader which is not restored with the rest of the backup, so who knows what new features the 5.5260 bootloader will add. _________________ Drivelux |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 2:35 pm Post subject: |
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Speaking to TT Support just now. Will update thread when I know more. _________________ TT GO 1005 |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 2:44 pm Post subject: |
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OK. Had no joy with removing application and re-installing so next step is to email in some info from the device for them to take a look at.
Will let you know more when I do. _________________ TT GO 1005 |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 2:58 pm Post subject: |
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Whilst waiting for a TomTom response, I have managed to make some progress.
If you use the option to operate your device whilst connected to your computer, I can enter my TTAccount details and get the LIVE Services to work.
Soon as I disconnect from the computer and operate stand-a-lone I get the same error message. _________________ TT GO 1005 |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Jul 20, 2010 3:20 pm Post subject: |
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hijacker wrote: | OK. Had no joy with removing application and re-installing .... |
Do you mean reverting back to v8?
As I said in another topic, I have successfully gone backwards and forwards (several times) between v8 and v9 using my backups and got my live services back every time on v8. |
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MrT Frequent Visitor
Joined: Nov 14, 2003 Posts: 2143 Location: Surrounded by A1, M1 & M25
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Posted: Tue Jul 20, 2010 3:28 pm Post subject: |
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On my 940, the Live Services worked (until the signal was lost) with the Go950 9.023 app but the 9.054 app for the Go940 kills the SIM functions.
Copying the 8.371 files back across restores it except for the bootloader which would need a few hacks to replace with the original, although as of yet I have found no reason to need to do this.
The Live Services work under "Operate my Go" as they connect through Home to the Internet rather than GPRS over the SIM. _________________ Drivelux |
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blush Occasional Visitor
Joined: Feb 28, 2006 Posts: 38 Location: Kent
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Posted: Tue Jul 20, 2010 5:11 pm Post subject: It's not a laugh a minute on the Go950 either |
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For the 950 the latest App is 9.054.531676.1 which works ok for the live services.
However the 2D/3D setting does not work and everytime you do a 'navigate to' it starts in 2D mode and you have to press the 2D/3D toggle. When you turn the device off it forgets the setting. Minor compared to the 940 but still irritating. |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 5:56 pm Post subject: |
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Andy_P wrote: | hijacker wrote: | OK. Had no joy with removing application and re-installing .... |
Do you mean reverting back to v8?
As I said in another topic, I have successfully gone backwards and forwards (several times) between v8 and v9 using my backups and got my live services back every time on v8. |
Removing v9 and re-installing v9 was at the request of TT Support. This wasn't successful. _________________ TT GO 1005 |
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hijacker Regular Visitor
Joined: Dec 20, 2003 Posts: 188
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Posted: Tue Jul 20, 2010 6:01 pm Post subject: |
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I notice that my boot loader is still 5.5120
others have changed though...... _________________ TT GO 1005 |
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