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tomtom 750 traffic expires

 
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andy-c1
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Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex

PostPosted: Thu Jun 24, 2010 8:06 am    Post subject: tomtom 750 traffic expires Reply with quote

While using my tomtom yesterday I got this message or along the lines of " your licence is about to expire please log on and extend your licence"
but when I go and check when it expires it says 04/2011
any ideas
thanks
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AndyVaughan
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Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Thu Jun 24, 2010 6:14 pm    Post subject: Reply with quote

Yep - at a wild guess TT have messed up at their end on the LIVE servers.

Try a factory reset and entering your account details again - it fixed my LIVE services last week at the third or fourth attempt and they have been working ever since. But then again it could have been the clearflash that did it.
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andy-c1
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Joined: Feb 05, 2005
Posts: 1039
Location: East Sussex

PostPosted: Thu Jun 24, 2010 11:16 pm    Post subject: Reply with quote

thanks .... I will wait until it happens though as it seemed to work today
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AndyVaughan
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PostPosted: Fri Jun 25, 2010 7:33 pm    Post subject: Reply with quote

sounds like an intermittent LIVE server issue then.

Glad it is working again.
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aerotec
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Joined: 27/07/2003 22:05:35
Posts: 130
Location: United Kingdom

PostPosted: Mon Jun 28, 2010 12:08 pm    Post subject: Reply with quote

My LIVE services should expire sometime this September I think but on my TT940 the LIVE services are listed as expiring next Spring or Summer. Depending on if the date is displaying as DD/MM/YY or MM/DD/YY.

Has Tomtom given me a service extension or is it part of the TT Live mess up at their end?
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aerotec
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Joined: 27/07/2003 22:05:35
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PostPosted: Mon Jun 28, 2010 12:18 pm    Post subject: Reply with quote

Ah ha!

As per here...

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=83324&postdays=0&postorder=asc&start=0

I have had my remaining subscription extended due to the price drop on LIVE services! Well done TomTom! Great move![/url]
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PaulB2005
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Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Mon Jun 28, 2010 12:19 pm    Post subject: Reply with quote

Quote:
Has Tomtom given me a service extension or is it part of the TT Live mess up at their end?


After TomTom dropped the price of the LIVE services any remaining current subscription was doubled. Hence you should now have twice as much time left on your service. See this thread
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