Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Brixly - Fast, Reliable, Secure UK Web Hosting
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - New map udate problem
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

New map udate problem

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
obeone
Lifetime Member


Joined: Jun 19, 2006
Posts: 66
Location: Dalton-in-Furness

PostPosted: Fri Jun 11, 2010 5:41 pm    Post subject: New map udate problem Reply with quote

Hi guys back again Rolling Eyes

Sorted TT Home issue out, now latest map update won't download.
I get the message below:

ERROR: DesktopLib/InstallToDevice/GetInstallable/InvalidArchive1: This file is invalid (archive file): C:\Users\my name\Documents\TomTom\HOME\Download\complete\map\United_Kingdom___Republic_of_Ireland-4\United_Kingdom_and_Republic_of_Ireland.zip
@ .\framework\InstallToDeviceThread.cpp(1005)

Never had any problems before - reported to TT but I know they can take a couple of days to respond

Any ideas?
Thanks
Steve
_________________
Garmin nuvi 2595LMT
Software version 7.10
Back to top
View user's profile Send private message
mikealder
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Fri Jun 11, 2010 6:11 pm    Post subject: Reply with quote

Is the TomTom the only device you have got registered with them as a -4 map is a few years old so I am wondering if its intended for a different device you might have previously owned/ registered using the same e-mail account?? - Mike
Back to top
View user's profile Send private message Send e-mail MSN Messenger
obeone
Lifetime Member


Joined: Jun 19, 2006
Posts: 66
Location: Dalton-in-Furness

PostPosted: Fri Jun 11, 2010 6:37 pm    Post subject: Reply with quote

Hi Mike
Yes it's the only TT I've owned, although my son has a new version of the XL. He has connected to my PC but I'm fairly sure it was on his on account

Steve
_________________
Garmin nuvi 2595LMT
Software version 7.10
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Fri Jun 11, 2010 6:54 pm    Post subject: Reply with quote

Browse to the folder using Windows Explorer that is in the error message.

There will be two zip files, a small activation file and a larger file that is the map.

Can you extract the map manually using WinRAR, WinZIP or the built in Windows Zip utility?

If you get an error message about invalid or corrupted archive then your download is corrupt.

Delete the whole folder from the PC and download again.
Back to top
View user's profile Send private message
obeone
Lifetime Member


Joined: Jun 19, 2006
Posts: 66
Location: Dalton-in-Furness

PostPosted: Fri Jun 11, 2010 7:03 pm    Post subject: Reply with quote

Andy
done that - message 'file is corrupt'
When you say delete folder, do you mean just the -4 folder?
The down load did stop mid way the other night

Thanks
Steve
_________________
Garmin nuvi 2595LMT
Software version 7.10
Back to top
View user's profile Send private message
dhn
Frequent Visitor


Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Fri Jun 11, 2010 9:02 pm    Post subject: Reply with quote

Are you trying to download using a wireless connection? If so, use a directly connected computer. TomTom servers tend to be really sensitive with large downloads (like maps) on wireless......
_________________
David
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Fri Jun 11, 2010 9:19 pm    Post subject: Reply with quote

obeone wrote:
Andy
done that - message 'file is corrupt'
When you say delete folder, do you mean just the -4 folder?
The down load did stop mid way the other night

Thanks
Steve


You only need to delete the folder that the corrupted file is in.

Exit HOME completely first.

This will force a redownload of the map when you next update your TT.
Back to top
View user's profile Send private message
obeone
Lifetime Member


Joined: Jun 19, 2006
Posts: 66
Location: Dalton-in-Furness

PostPosted: Sat Jun 12, 2010 9:28 am    Post subject: Reply with quote

Hi guys
dhn - yes it was a hard wired connection - I've fell for that one before (think it was you that gave me that advice back then). Thought I may be heading for trouble when the download said it would take 2.5 hours!. Sure enough it failed after 20 mins. Seems to happen with tea time downloads!!

Andy - followed your instructions, worked a treat. New download took 20 mins. (early saturday morning)
I now notice that previous Map update files (1 to 4) are on my hard drive. Can I safely delete once TT is updated?

Thanks again for your help, much appreciated

Rgds
Steve
_________________
Garmin nuvi 2595LMT
Software version 7.10
Back to top
View user's profile Send private message
AndyVaughan
Lifetime Member


Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale

PostPosted: Sat Jun 12, 2010 12:12 pm    Post subject: Reply with quote

You can safely delete the previous downloads - but if you do you won't be able to install these previous map versions should you wish to use an older map for any reason.

Burn them to CD/DVD and then delete them would be my advice.
Back to top
View user's profile Send private message
Pieman1972
Lifetime Member


Joined: Jan 17, 2006
Posts: 68
Location: Waterlooville - Hants - UK

PostPosted: Fri Jul 16, 2010 12:06 am    Post subject: Reply with quote

Having the same issue downloading the full WC Europe - Wireless over a N router and Wired still giving same error.....

Tried opening the ZIP file with 7ZIP that failed aswell!

Going to try the Western Zone and see what happens
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.105 (30 Oct 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping