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leemedler
Occasional Visitor
Joined: Nov 21, 2009
Posts: 3
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 Posted: Sun Nov 22, 2009 8:13 pm Post subject: |
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| biggest waste of money ive spent |
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pcaouolte
Frequent Visitor
Joined: Dec 27, 2006
Posts: 998
Location: South Lincs, UK.
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| Posted: Sun Nov 22, 2009 8:21 pm Post subject: |
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| leemedler wrote: | | biggest waste of money ive spent |
 to the forum.
Why do you believe that you have wasted you money? If you post the details of your problem here someone should be able to help.
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Paul |
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richard345
Frequent Visitor
Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!
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| Posted: Sun Nov 22, 2009 8:22 pm Post subject: |
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| leemedler wrote: | | biggest waste of money ive spent |
??????? What is? Your subscription? Why, what are you unable to do?
This seems to be your first post, and you are not happy, but you give no details as to what device you have and what you are trying to do.
Please help us to help you.
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course! |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Nov 22, 2009 8:30 pm Post subject: |
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I've just finished replying via PayPal to you.
Surprised that you think it fair that your first action after having a problem with a subscription is to file a PayPal claim? Isn't it only reasonable to give us a chance to help you?
A summary of events for others to read:
1. Files claim that the service is 'Significantly not as described' and cannot open .zip file.
2. We reply asking him to open a Support Ticket as would be reasonable if you had an issue an issue.
3. He responded that 'service is rubbish because you can't install UK cams to a WE map, our site is rubbish and he wouldn't use our database anyway'.
4. I reply stating why he is wrong, explaining why our UK camera data can be installed to a WE map and why it is a separate file to the EUR cams.
Isn't it wonderful serving such lovely people?
So rather than ask for help Mr Medler thinks it entirely fair to seek a refund from PayPal rather than give us the chance to resolve his support issue.
We won't refund in this case and we will let PayPal decide. In other cases they frequently find in our favour where the customer has had access to the data, we can prove it, and they have demonstrated an unwillingness to cooperate to resolve the matter.
We have nothing to hide but I'd be delighted to hear your views on where we went wrong?
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Darren Griffin |
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Privateer
Pocket GPS Moderator
Joined: 30/12/2002 17:36:20
Posts: 4918
Location: Oxfordshire, England, UK
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| Posted: Mon Nov 23, 2009 1:03 pm Post subject: |
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| Darren wrote: | | 3. He responded that 'service is rubbish because you can't install UK cams to a WE map, our site is rubbish and he wouldn't use our database anyway'. |
I use a WE map (currently W&C Europe 2GB V835.2419) on my TomTom 730T and I know that a lot of other people do as well.
It's a shame that he didn't raise a ticket or even better have asked in our friendly forum! 
Regards,
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Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D |
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BigPerk
Frequent Visitor
Joined: Sep 06, 2006
Posts: 1618
Location: East Hertfordshire
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| Posted: Mon Nov 23, 2009 1:51 pm Post subject: |
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Maybe Mr Medler has already got what he wanted - a copy of the database to pirate elsewhere? 
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David
(Navigon 70 Live, Nuvi 360) |
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tsdinos
Pocket GPS Verifier
Joined: Jun 03, 2006
Posts: 119
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| Posted: Tue Nov 24, 2009 5:32 pm Post subject: |
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iphone and other Smartphone application to automatically update the speedcams!!!!
I am aware that a request has been sent to apple for a PGPW application, so are there any news about that so far?
Also are there any plans for an application that can work on symbian or android phones?
I would be most interested for an app that could work on NOKIA 5800 and could update automatically the cameras on my Garmin XT application |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Tue Nov 24, 2009 5:36 pm Post subject: |
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| tsdinos wrote: | | I am aware that a request has been sent to apple for a PGPW application, so are there any news about that so far? |
No update to report yet.
| Quote: | | Also are there any plans for an application that can work on symbian or android phones? |
There is already an Android app, EZCam, available in the market, that can use our database.
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Darren Griffin |
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DPeo
Occasional Visitor
Joined: Mar 19, 2010
Posts: 3
Location: Wirral
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| Posted: Sat Mar 20, 2010 11:32 pm Post subject: |
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Great site and i'd love to subscribe but the trouble is i'd be wasting my money. You see i just cannot understand how to download/what to download etc as i'm that useless with this sort of thing. I know what i 'd want, camera data and voices but no way could i do it. (yes i've seen the how to guide ). Is there anyone that could help. (Wirral area)
bought a Zumo 660
Dave. |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Mar 21, 2010 10:56 am Post subject: |
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| DPeo wrote: | Great site and i'd love to subscribe but the trouble is i'd be wasting my money. You see i just cannot understand how to download/what to download etc as i'm that useless with this sort of thing. I know what i 'd want, camera data and voices but no way could i do it. (yes i've seen the how to guide ). Is there anyone that could help. (Wirral area)
bought a Zumo 660
Dave. |
It's really very simple and we could talk you through it via the forums.
That way you would have learnt how and could update yourself on the next release.
Even the most unsavvy of computer users can do it!
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Darren Griffin |
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DPeo
Occasional Visitor
Joined: Mar 19, 2010
Posts: 3
Location: Wirral
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| Posted: Sun Mar 21, 2010 5:49 pm Post subject: |
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| Darren wrote: | | DPeo wrote: | Great site and i'd love to subscribe but the trouble is i'd be wasting my money. You see i just cannot understand how to download/what to download etc as i'm that useless with this sort of thing. I know what i 'd want, camera data and voices but no way could i do it. (yes i've seen the how to guide ). Is there anyone that could help. (Wirral area)
bought a Zumo 660
Dave. |
It's really very simple and we could talk you through it via the forums.
That way you would have learnt how and could update yourself on the next release.
Even the most unsavvy of computer users can do it! |
I dont think you realise what your taking on here.  Its taken me a while to find where i posted this but going to give it a go later this week when i have a bit more time. Thanks for reply.
Dave. |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Sun Mar 21, 2010 5:59 pm Post subject: |
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| DPeo wrote: | I dont think you realise what your taking on here. Its taken me a while to find where i posted this but going to give it a go later this week when i have a bit more time. Thanks for reply.
Dave. |
The fact you're using forums and have posted a message (and now replied to it) successfully moves you out of the 'unsavvy' group.
Now you can do that we will be happy to walk you though the process and you'll learn another new skill 
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Darren Griffin |
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DPeo
Occasional Visitor
Joined: Mar 19, 2010
Posts: 3
Location: Wirral
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| Posted: Thu Mar 25, 2010 8:44 pm Post subject: |
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Thanks Darren, I'm a member of a couple of bike forums so can do the basics. Anyway i'm having trouble with downloading a map on my garmin mates coming round tomorrow to help then i'll get started here. Where's the best place to ask questions??? and thanks again for the help.
Dave. |
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TonyIshUk
Occasional Visitor
Joined: Aug 10, 2005
Posts: 52
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| Posted: Thu Mar 25, 2010 9:05 pm Post subject: |
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Add to the dreaded todo list (or is a roundtoit ) list
Some upto date Ogg files in MPH amd KPH.
Maybe I have looked in the wrongplace, but there seems only to be on source of KPH oggs.
The number of camera types have increased and the oggs seem not to have caught up with the changes. and it would nice if "Warning school ahead" type warnings could be included as TT have seen to include other warnings that can only be "dinged and donged"
(I know I can make my own, but SHMBO has enough of my voice in the day, without the sat nav being me as well )
Just a thought
Rgds |
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Darren
Frequent Visitor
Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK
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| Posted: Thu Mar 25, 2010 9:13 pm Post subject: |
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I don't know where you are looking but we have a wide selection of MPH voice alerts:
http://www.pocketgpsworld.com/speed-camera-and-poi-voice-alerts.php
Yes some lack alerts for all the camera alerts but they were recorded by others long before and so there is little we can do about that.
As for the school warnings, sorry, ask TomTom!
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Darren Griffin |
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