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dougproctor Frequent Visitor
Joined: Jun 13, 2005 Posts: 808 Location: The Deep South
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Posted: Thu Jan 21, 2010 8:26 pm Post subject: Voice change and reboot! |
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Have a 950 and went to change a voice tonight whilst a route was displayed. Said okay to it and it froze and then rebooted!! Did this twice!! Is this a reported problem, anyone know!!
Doug _________________ Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3! |
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AndyVaughan Lifetime Member
Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Thu Jan 21, 2010 8:37 pm Post subject: |
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run a disk scan and see if it finds any corrupted files.
You aren't get any error messages about unable to save settings - file access error or anything like that are you? |
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dougproctor Frequent Visitor
Joined: Jun 13, 2005 Posts: 808 Location: The Deep South
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Posted: Thu Jan 21, 2010 10:14 pm Post subject: |
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Hi Andy,
Will give that a go later. There is some space I believe - again, I will check.
Doug _________________ Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3! |
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Skel_Nonch Occasional Visitor
Joined: Jan 14, 2010 Posts: 2
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Posted: Sun Jan 24, 2010 8:02 pm Post subject: |
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Getting exactly the same problem with my new 750. Only happens with recorded voices, not computer voices. |
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dougproctor Frequent Visitor
Joined: Jun 13, 2005 Posts: 808 Location: The Deep South
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Posted: Mon Jan 25, 2010 9:16 am Post subject: |
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Funny that - mine was with a recorded voice as well. The computer ones don't do it!! _________________ Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3! |
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dougproctor Frequent Visitor
Joined: Jun 13, 2005 Posts: 808 Location: The Deep South
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Posted: Mon Jan 25, 2010 7:56 pm Post subject: |
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Hi Andy,
Have 386Mb free on the TomTom drive - is that okay? Have both Europe and USA maps on the unit. Is it worg moving the USA map (folder) to an SD card and will it work okay - can't remember!!
Doug _________________ Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3! |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Mon Jan 25, 2010 8:55 pm Post subject: |
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2 or 3MB spare space in the memory is all thats needed so you don't have a capacity issue with the device - Mike |
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AndyVaughan Lifetime Member
Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Mon Jan 25, 2010 9:04 pm Post subject: |
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Have you tried the usual 5 fixes:
Soft reset (pinhole or hold the power button down)
Run clearflash 3 times
Run a Windows check disk or scan disk
Hard reset (will lose all your settings and favourites)
Take a full Windows Explorer backup and then format the internal mem as FAT32 (full format, not quick) and then reload the backup
If it is still happening, delete the recorded voices from the device and your PC and then redownload them through HOME and reinstall to the device |
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Skel_Nonch Occasional Visitor
Joined: Jan 14, 2010 Posts: 2
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Posted: Tue Feb 09, 2010 6:29 pm Post subject: |
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Did this work?, and how do I hard reset a 750 ? |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Feb 09, 2010 7:33 pm Post subject: |
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Whenever there is mention of "hard" and "soft" resetting it confuses people.
THERE IS ONLY ONE "RESET"!
To "reset" you either press the recessed button on the bottom of the device with a pin or on models without a reset button you hold the power switch down for 20 seconds.
This is like a computer re-boot and you shouldn't lose any settings.
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A "RETURN TO FACTORY SETTINGS" (which I assume was what was meant....) is done from the Preferences menu.
After one of those you will lose a lot of your personal settings. There's a full list of what gets forgotten and what doesn't HERE. |
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AndyVaughan Lifetime Member
Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Tue Feb 09, 2010 9:14 pm Post subject: |
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Woops - done it again!
We have this discussion every time Andy! |
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dhn Frequent Visitor
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Tue Feb 09, 2010 9:24 pm Post subject: |
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Just to muddy the waters.......
See here:
Click Here
You'll see that TomTom itself refers to both 'hard resets' (equal to restore to factory defaults) AND soft resets (pin reset or holding the power button, depending on the model).
URL truncated - PaulB2005 _________________ David |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Tue Feb 09, 2010 10:18 pm Post subject: |
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I think we've had that muddying before too!
Trust TomTom...
I've no problem with it being called a hard and soft reset *IF* that's how it was described on the machine and in the manuals.
If we stick to the terms used in the menu and the handbook, it keeps it simple. |
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dhn Frequent Visitor
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Wed Feb 10, 2010 12:24 am Post subject: |
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Thanks Paul, I should have shown the link properly. Sorry. _________________ David |
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AndyVaughan Lifetime Member
Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Thu Feb 11, 2010 8:23 pm Post subject: |
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And I still think TT have the descriptions the wrong way round
Soft reset to me is wipe the software settings (restore to factory default or whatever they call it). The device doesn't reboot. This is instigated from within the software.
Hard reset is a forced cold boot by either the pinhole or the holding of the power button in. No settings lost, but a forced reboot. This is instigated by the hardware.
All academic anyway! |
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