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Voice change and reboot!

 
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dougproctor
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PostPosted: Thu Jan 21, 2010 8:26 pm    Post subject: Voice change and reboot! Reply with quote

Have a 950 and went to change a voice tonight whilst a route was displayed. Said okay to it and it froze and then rebooted!! Did this twice!! Is this a reported problem, anyone know!!
Doug
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AndyVaughan
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PostPosted: Thu Jan 21, 2010 8:37 pm    Post subject: Reply with quote

run a disk scan and see if it finds any corrupted files.

You aren't get any error messages about unable to save settings - file access error or anything like that are you?
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dougproctor
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PostPosted: Thu Jan 21, 2010 10:14 pm    Post subject: Reply with quote

Hi Andy,
Will give that a go later. There is some space I believe - again, I will check.
Doug
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Skel_Nonch
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PostPosted: Sun Jan 24, 2010 8:02 pm    Post subject: Reply with quote

Getting exactly the same problem with my new 750. Only happens with recorded voices, not computer voices. Confused
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dougproctor
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PostPosted: Mon Jan 25, 2010 9:16 am    Post subject: Reply with quote

Funny that - mine was with a recorded voice as well. The computer ones don't do it!!
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dougproctor
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PostPosted: Mon Jan 25, 2010 7:56 pm    Post subject: Reply with quote

Hi Andy,
Have 386Mb free on the TomTom drive - is that okay? Have both Europe and USA maps on the unit. Is it worg moving the USA map (folder) to an SD card and will it work okay - can't remember!!
Doug
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mikealder
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PostPosted: Mon Jan 25, 2010 8:55 pm    Post subject: Reply with quote

2 or 3MB spare space in the memory is all thats needed so you don't have a capacity issue with the device - Mike
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AndyVaughan
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PostPosted: Mon Jan 25, 2010 9:04 pm    Post subject: Reply with quote

Have you tried the usual 5 fixes:

Soft reset (pinhole or hold the power button down)
Run clearflash 3 times
Run a Windows check disk or scan disk
Hard reset (will lose all your settings and favourites)
Take a full Windows Explorer backup and then format the internal mem as FAT32 (full format, not quick) and then reload the backup


If it is still happening, delete the recorded voices from the device and your PC and then redownload them through HOME and reinstall to the device
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Skel_Nonch
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PostPosted: Tue Feb 09, 2010 6:29 pm    Post subject: Reply with quote

Did this work?, and how do I hard reset a 750 ?
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Andy_P
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PostPosted: Tue Feb 09, 2010 7:33 pm    Post subject: Reply with quote

Whenever there is mention of "hard" and "soft" resetting it confuses people.
THERE IS ONLY ONE "RESET"!

To "reset" you either press the recessed button on the bottom of the device with a pin or on models without a reset button you hold the power switch down for 20 seconds.
This is like a computer re-boot and you shouldn't lose any settings.
----------
A "RETURN TO FACTORY SETTINGS" (which I assume was what was meant....) is done from the Preferences menu.

After one of those you will lose a lot of your personal settings. There's a full list of what gets forgotten and what doesn't HERE.
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AndyVaughan
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PostPosted: Tue Feb 09, 2010 9:14 pm    Post subject: Reply with quote

Woops - done it again!

We have this discussion every time Andy!
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dhn
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PostPosted: Tue Feb 09, 2010 9:24 pm    Post subject: Reply with quote

Just to muddy the waters....... Laughing

See here:
Click Here

You'll see that TomTom itself refers to both 'hard resets' (equal to restore to factory defaults) AND soft resets (pin reset or holding the power button, depending on the model).

URL truncated - PaulB2005
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Andy_P
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PostPosted: Tue Feb 09, 2010 10:18 pm    Post subject: Reply with quote

I think we've had that muddying before too! Laughing

Trust TomTom...

I've no problem with it being called a hard and soft reset *IF* that's how it was described on the machine and in the manuals.

If we stick to the terms used in the menu and the handbook, it keeps it simple.
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dhn
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PostPosted: Wed Feb 10, 2010 12:24 am    Post subject: Reply with quote

Thanks Paul, I should have shown the link properly. Sorry. Embarassed
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AndyVaughan
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PostPosted: Thu Feb 11, 2010 8:23 pm    Post subject: Reply with quote

And I still think TT have the descriptions the wrong way round

Soft reset to me is wipe the software settings (restore to factory default or whatever they call it). The device doesn't reboot. This is instigated from within the software.

Hard reset is a forced cold boot by either the pinhole or the holding of the power button in. No settings lost, but a forced reboot. This is instigated by the hardware.

All academic anyway! Laughing
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