Remedy for Norton Antivirus Deleting Backup Voice Data.

gwc17

Norton Antivirus is deleting TomTom Voices.chk from my PC Backup folder, just leaving .vif & bmp.
Remedy overcome by going into Norton Anitirus program and setting up CENTRALZED EXCEPTIONS to ignore .chk

mikealder · Posted: Tue Jan 12, 2010 7:42 pm Post subject:

A better approach is to get some proper AV software for your PC, I won't evn consider using a PC with Norton installed as it hogs the machine and tries to take over - My last Laptop came with it pre-installed and the first thing I did was delete and remove all traces of it - Mike

gwc17 · Posted: Tue Jan 12, 2010 8:45 pm Post subject:

Mike. Sorry...I have to disagree. I have been using Symantics Endpoint Protection Corporate Version for past 2 years with no such hogging problems. However AVG kept deleteing all sorts of files.

PaulB2005 · Posted: Tue Jan 12, 2010 9:10 pm Post subject:

Andy_P · Posted: Tue Jan 12, 2010 9:44 pm Post subject:

Moved from speed cam section to TomTom section...

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

Must agree with Mike on this, even Endpoint which is on my works PC. Scanning a 2GB pen drive brings a decent spec machine to it's knees.

As for deletion of clean TomTom data.chk files Rolling Eyes

. Device ruining false positives I can live without.

But credit for finding the work round.

Calomax · Posted: Wed Jan 13, 2010 10:32 pm Post subject:

mikealder · Posted: Wed Jan 13, 2010 10:38 pm Post subject:

Kasperski Internet Security is what I have found to be stable and cost effective as the three license pack version isn't too costly and lets me sort three computers in one go, look for bargains at Staples or PC World though as its often discounted far more than purchasing directly on line - Mike

Calomax · Posted: Wed Jan 13, 2010 10:52 pm Post subject:

Thanks Mike. I seem to remember my online bank recommending that one.
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TT Go Essential

Calomax · Posted: Thu Jan 14, 2010 9:54 pm Post subject:

Thanks again for the advice Mike. I've ordered it from Amazon for £22 and some pence.
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TT Go Essential

defi · Posted: Thu Jan 21, 2010 2:54 pm Post subject:

Following an issue on a customers laptop just yesterday
You may well have "fun" removing norton
Kaspersky will not install if any part of norton remains.
There is a utility on the symantec site which should get rid of it, this worked for me (sorry didnt keep the link) . Google is your freind
You may then need to clean up your registry CCleaner is good for that
Best of luck

Calomax · Posted: Thu Jan 21, 2010 7:43 pm Post subject:

I googled remove norton and followed the advice that came up. It involved using Symantic's removal tool, deleting various files and folders and deleting all reference to Norton and Symantic from the registry.

I now have Kapersky working fine.
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TT Go Essential

Darren · Posted: Thu Jan 21, 2010 8:09 pm Post subject:

Norton, ugh! It has caused so many issues for so long I'm amazed it still exists!
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Darren Griffin

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