TomTom doesn't see RDS

darrenintheeast · Regular Visitor Joined: Sep 18, 2008 Posts: 78

hi all

I have a TomTom Xl IQ routes model and have a RDS / TMC cable attached to it.

However today after powering up the device and selecting a recent destination it did not see the RDS / TMC device.. ( no side bar )

Powered off and on several times but alas nothing.

Normally i dont touch the cables..Its always connected and never gets removed from the car...

So im in the dark as to what could be wrong....Help anybody ?

darren

mikealder · Posted: Sat Jan 09, 2010 8:41 pm Post subject:

Start by checking the power to the ciggy socket is live and that the charger plug is fully home in the ciggy socket, the Mini USB style receiver will only work if there is power to it, the device on the other hand can run off its battery for a short period but the XL IQ cannot supply power to the RDS unit - Mike

darrenintheeast · Regular Visitor Joined: Sep 18, 2008 Posts: 78

yeah all seems good to me....

Can see light on TomTom to indicate that it is charging....
Just doesn't hook up to RDS / TMC cable....

Could have done with it today with a trip to heathrow !!!

Darren

mikealder · Posted: Sat Jan 09, 2010 8:55 pm Post subject:

Reset the device by pressing and holding the on/ off button until the device re-starts, you won't loose any information or settings trying this - Mike

darrenintheeast · Regular Visitor Joined: Sep 18, 2008 Posts: 78

ok...is that longer than just a press and hold for turning off / on ?

Will give that a go in the morning......

Other than that...anything else i can try ?

Darren

mikealder · Posted: Sat Jan 09, 2010 9:00 pm Post subject:

Typically it takes around 20 seconds holding the on/ off switch then you will hear a drum roll as the device re-boots, at this point release the button, you can do this with the device in the house as it doesn't need to be plugged in to the car - Mike

Stampy72 · Posted: Sat Jan 09, 2010 9:25 pm Post subject:

Just drove back from a Friends house in Kettering and MY RDS/TMC wasn't working either...

Hmmmm, Perhaps TT are having problems...

-edit-

Just tried Mike's suggestion, and it's back working....
_________________
XL LIVE IQ Routes (Europe)
App 9.465.1074274.2
OS 842337 (2025, 27/9/2012)
GPS v1.20, Boot 5.5138
Map : "Europe_North" v 900.4602

darrenintheeast · Regular Visitor Joined: Sep 18, 2008 Posts: 78

just ben out to the car and did that reset.....

Hey its working again...

Thanks a lot....

Darren

mikealder · Posted: Sat Jan 09, 2010 10:13 pm Post subject:

Glad to hear it, just remember the first sign of something not working correctly on the device and try the reset before doing anything else at all as it often fixes the issue.
RDS-TMC is nothing to do with the other issue you might be reading about, the lack of Live services, these two systems are nothing to do with each other. RDS is supplied via the FM Radio network which sends out data supplied by a company called iTIS Holdings, if the RDS unit isn't seen by the TomTom device first of all ensure the device has power (the mini USB receivers don't work without power applied), secondly try the device reset after that post on the forum as there are other reasons why it can packup from time to time especially after map updates - Mike

darrenintheeast · Regular Visitor Joined: Sep 18, 2008 Posts: 78

thanks i appreciate that.

It did a update the other day and installed a newer application.....pretty sure that the RDS worked after that...

So any idea as to what stopped it working in the first place or is it just one of those RESET things ?

I also got a TomTom XL LIVE IQ routes device....but that has been pretty bad of late and i havent renewed the sub after the 3 months trial..

I hear its getting better...but for 8 quid a month it should be working all the time...

rockin_plumber · Lifetime Member Joined: Nov 15, 2007 Posts: 111

Stampy72 · Posted: Sun Jan 10, 2010 12:20 pm Post subject:

Mine worked before the update - and didn't after....

Until I did the RESET of course!!!
_________________
XL LIVE IQ Routes (Europe)
App 9.465.1074274.2
OS 842337 (2025, 27/9/2012)
GPS v1.20, Boot 5.5138
Map : "Europe_North" v 900.4602

NO_MAD · Posted: Sun Jan 10, 2010 12:25 pm Post subject:

Hi all
I have the same problem on my tt720
The only way I get it to reconnect is to remove the RDS / TMC cable (jack plug type) turn off tt720 and turn back on or do a reset.
I have even got a new rds-tmc cable. Still the same.

NO_MAD

martinloat · Occasional Visitor Joined: Jan 15, 2007 Posts: 26

howie555 · Regular Visitor Joined: Jun 26, 2005 Posts: 99

Hi, I have a similar problem with a 920. I paired a phone with unit now rds wont work. Did a reset, worked once, now it wont work at all tried several resets but no joy. Anyone any ideas
920 v8.351

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