Have I been ripped off by TomTom or Halfords?

ash1001

Today I bought from Halfords a TomTom 750 GO Live (according to the box), this was to replace a unit stolen from my car as a result of a breakin. I downloaded the latest version of TomTom Home only to find that although the unit appeared to indicate that I was connected to my computer, the computer said no unit was connected.
I went to the TomTom website just to make sure that I had entered the correct details re Model No, and used there on-site service to enter the Serial No. of my unit and it came up and identified it as a TomTom 740 Go Live.
My question is simple are the TomTom 740 and 750 GO Lives exactly the same unit and if not what is the differences.

Cheers guys for any help.

mikealder · Posted: Sat Dec 05, 2009 12:38 am Post subject:

Other than the model number and the Navcore version installed I don't think there is much in way of a difference between the 740/ 750 devices, one easy check though is look at the base of the device and see what the label says as the part number will be printed on the applied label - Mike

ash1001 · Posted: Sat Dec 05, 2009 1:53 am Post subject:

Hi Mike. Many thanks for the reply, the Model No on the base just says 'GO LIVE', the box say 750 Go Live, but if you enter the Serial No in the product identifier facility on the TomTom site it says it is a 740 Go Live.

mikealder · Posted: Sat Dec 05, 2009 9:40 am Post subject:

Use Windows Explorer to view the files on the device when you first click the drive letter to open it you are at the root level of the device, locate the file named "ttgo.bif" right click this and select Open With then choose NotePad, the third line will tell you what the device is, don't rely on TT Home to report versions/ ID's etc as its reknown for messing these sort of things up - Mike

franb · Banned Joined: Aug 10, 2007 Posts: 244

Go here & enter the first 2 characters of your serial number http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=9508

superplum · Occasional Visitor Joined: Jan 31, 2009 Posts: 14

"Go here & enter the first 2 characters of your serial number http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=9508"

Great link, just tried this (entered R1) and was advised I had an "XL LIVE IQ Routes - 2GB ". Problem is I bought it as an XL 30 series a year ago.

Any comments from the gurus would be greatly appreciated!

Question

MrT · Posted: Mon Dec 07, 2009 10:11 pm Post subject:

Isn't the model also written on the label with the serial code?
_________________
Drivelux

falkirk81 · Posted: Mon Dec 07, 2009 11:03 pm Post subject:

My new GO 950 has on the bottom of the unit

GO 950 LIVE

And using the link above, my serial number (starting W1) gives a result of

GO 950 LIVE - 4GB

from the tomtom website!
_________________
Tomtom GO 1005 LIVE

iPhone 12

Andy_P · Posted: Tue Dec 08, 2009 2:06 pm Post subject:

falkirk81 · Posted: Tue Dec 08, 2009 2:10 pm Post subject:

Hi Andy,

The number is

4CP9.002.00

if that's any good for you!

Steven
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Tomtom GO 1005 LIVE

iPhone 12

Andy_P · Posted: Tue Dec 08, 2009 2:17 pm Post subject:

Thanks mate, hopefully I'll be inundated by other reports now.... Wink

Stampy72 · Posted: Tue Dec 08, 2009 2:29 pm Post subject:

Trying this with my TT IQ Routes XL EUROPE with a serial Number that starts with RS532 and a TT Code of 4EM0.001.01 it gives me :-

XL IQ Routes / 340 - 2GB
_________________
XL LIVE IQ Routes (Europe)
App 9.465.1074274.2
OS 842337 (2025, 27/9/2012)
GPS v1.20, Boot 5.5138
Map : "Europe_North" v 900.4602

Gee-Pee · Posted: Tue Dec 08, 2009 7:04 pm Post subject:

Andy_P · Posted: Wed Dec 09, 2009 8:26 pm Post subject:

Gee-Pee · Posted: Wed Dec 09, 2009 8:42 pm Post subject:

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