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geraint Lifetime Member

Joined: Jun 20, 2004 Posts: 194 Location: Dorset, UK.
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Posted: Wed Aug 26, 2009 10:35 am Post subject: HD Traffic not working |
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I recently updated my map. On restarting Tom Tom, the traffic side bar was not present. When I navigated to Live Services / HD Traffic on the Tom Tom, I get the following message...
Quote: | "You need a subscription for this TomTom Service (your current subscription may have expired). Visit www.tomtom.com for more information." |
I thought HD Traffic was part of the TomTom Live service, which I have paid for, and which expires on 10/4/2010.
Any ideas? As usual, TomTom are being very slow in responding to my questions... _________________ Geraint
TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668 |
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Seamaster Frequent Visitor

Joined: Jun 05, 2006 Posts: 331
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geraint Lifetime Member

Joined: Jun 20, 2004 Posts: 194 Location: Dorset, UK.
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Posted: Wed Aug 26, 2009 10:43 am Post subject: |
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By the way, my TomTom is a GO 540 Live. Application version is 8.370. Current map is "United_Kingdom_and_Republic_of_Ireland", version 835.2419. _________________ Geraint
TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668 |
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geraint Lifetime Member

Joined: Jun 20, 2004 Posts: 194 Location: Dorset, UK.
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Posted: Wed Aug 26, 2009 11:24 am Post subject: |
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Ah. The problem is, I didn't take a backup before updating. Stupid, I know. Also, the PC I've run Home from in the past is dead, so I don't have access to those files at the moment. So unless TomTom reply with a fix for me, I'm stuffed. _________________ Geraint
TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668 |
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AndyVaughan Lifetime Member

Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Wed Aug 26, 2009 7:22 pm Post subject: |
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The tmccodes.dat and traffic.dat files are in your downloaded map.
Find your Home/downloads/complete/map folder. In there will be one or more folders called United_Kingdom_and_Republic_of_Ireland or similar.
Go into the most recent folder and your downloaded map is in the largest zip file in there. Extract the two files and replace the two files in your United_Kingdom_and_Republic_of_Ireland folder on your device. |
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