TomTom 8.351 on a Go720 - What's going on? Its rubbish

iosson

I can't work out what is going on with this....

I updated (and my maps) last week and since then:

- TMC receiver doesn't display on the side of the screen when plugged in
- I get periodic "blanks" when the screen doesn't redraw
- worst of all central Brighton has gone wrong! The main streets have suddenly been listed as one-way when they aren't and haven't been for as long as I am aware (and weren't on the previous map version!)

North Street for example and the roads running to the town centre from the station and beyond to the sea front are all totally incorrect!

Aaargh!

Neil

PaulB2005 · Posted: Wed Jun 10, 2009 3:43 pm Post subject:

Can you tell us what maps and version you have?

Also can you list some more streets in Brighton that are wrong and specifically what is wrong with them?

Also have you ever used, and do you continue to use, MapShare?

Edit: Remove question answered in the post above... Oh, and spelling too...

mikealder

iosson · Posted: Wed Jun 10, 2009 4:11 pm Post subject:

Thanks,

I'm using Go 720, with Home 2.6.3.1609 and Navigator 8.531 and MapShare on (to include "Many Users")

The roads affected are Queens Road and West Street (have now checked a map to get the right names!) and literally were transformed from two way to one way (northbound) overnight by the map update.

The map version is W Europe v830.2305

Mystified...

Neil

PaulB2005 · Posted: Wed Jun 10, 2009 4:18 pm Post subject:

Make sure you have all your MapShare updates in, as you loose the old ones when you update the maps, and change it to "High" which is TomTom verified and trusted users.

If you have it set to "Many Users" you run the risk of getting inaccurate updates.

Queen Street on my unit (same map as yours) shows open 2 ways and West Street shows there are 3 of them so you'll need to be more specific...

MrT · Posted: Wed Jun 10, 2009 4:20 pm Post subject:

Anita

Anita · Posted: Wed Jun 10, 2009 4:24 pm Post subject:

Queens Road and West Street look OK on Google map - just all the roads around them are one way.
_________________
Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

PaulB2005 · Posted: Wed Jun 10, 2009 4:26 pm Post subject:

Sounds like someones having fun on MapShare.....

iosson · Posted: Wed Jun 10, 2009 6:05 pm Post subject: Thanks

I guess it probably is map share to blame in that case. I did move the settings down to "many users" in the hope of improving accuracy - the wrong decision by the looks of things! It is interesting to hear that others with the same map don't have that problem...

As for the TMC receiver - after a lengthy set of instructions from TomTom I have now discovered it seems to be a cable break near the plug that is the problem :-( Aaargh!

Just coincidences then (either that or the leprechauns are at work...)

Thanks for the suggestions

Neil

Francisbell · Posted: Sat Jun 13, 2009 1:14 pm Post subject:

How do we get around this problem?

I've checked the maps on the internal memory of my go530 (v8.351 with map v830.2305) and they are wrongly showing these streets as one way.

I tried my SD card with V8.302 and maps v825.2157 but they are one way on that as well.

PaulB2005 · Posted: Sat Jun 13, 2009 1:16 pm Post subject:

Well iosson hasn't confirmed it worked but i would guess that you need to drop the trust level of your MapShare updates to Trusted and run an update again....

If you (or anyone else) still has problems can you be more specific about which roads exactly and what's wrong with them.

Francisbell · Posted: Sat Jun 13, 2009 1:43 pm Post subject:

I've cancelled the mapshare altogether and the update appeared to do nothing. It's still showing Queens Road (not Queens Street) and West Street as one way whilst Google maps show them as two way.

I'm not familiar with the area but I'm visiting Brighton this week

PaulB2005 · Posted: Sat Jun 13, 2009 2:30 pm Post subject:

mike37 · Posted: Sun Jun 14, 2009 9:25 am Post subject:

iosson:-

You said earlier in the original post
"I get periodic "blanks" when the screen doesn't redraw"

I have the TOM TOM 540 LIVE also using navcore 8.351 and my device locked up several times in the week around Cambridge. I too hope they issue an update to stop this. Re-navigating to the destination kicked the unit back into life.

I am off to Brighton in a few months so I hope my map is not having the same problem as you reported.

Mike37

	PocketGPS
	Web