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bj
Occasional Visitor
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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 Posted: Wed May 27, 2009 9:45 pm Post subject: bluetooth phone connection problem |
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hi
can anyone please help i have a 530 with software v8.351 just updated. I have not tried it yet, the problem is when i receive a phone call using the blutooth i get for example, hi have you fitted the part yeyeyeyeyeyeyeyeyeyeyeyeyeyeyeyeyeye and this goes on for about 30secs i down power switch off but it only wants to switch off and restart when it feels like it then it reboots with no route planned. I then start all over again.
many thanks bj |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Wed May 27, 2009 9:49 pm Post subject: |
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| This has been a long standing issue when using the TT for handsfree, I have only experianced this a few times but there are others that get it a few times a week, sadly not a lot I can suggest to fix it other than to log a call with TomTom Support (0845 161 0009) - Mike |
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bj
Occasional Visitor
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Joined: Sep 18, 2005
Posts: 36
Location: uk
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| Posted: Wed May 27, 2009 10:18 pm Post subject: |
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| mikealder wrote: | | This has been a long standing issue when using the TT for handsfree, I have only experianced this a few times but there are others that get it a few times a week, sadly not a lot I can suggest to fix it other than to log a call with TomTom Support (0845 161 0009) - Mike |
hi
thanks Mike for the quick reply i knew i had seen a few posts on this subject i will log a call as the more calls tt get they might do a fix.
thanks again keep up the good work.
regards bj. |
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nighthawk
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Joined: Jul 11, 2004
Posts: 54
Location: north west england
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| Posted: Sat May 30, 2009 8:52 pm Post subject: |
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my 530 on the same software seems to have a dislike of the phone function.
It displays the name of my phone incorrectly, it wants me to female I think as it calls it Briana's iphone instead of Brian's
Then it randomly looses the pairing and refuses acknowledge the phone until the 530 has had the reset pressed.
bit naff tbh |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14902
Location: Keynsham
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| Posted: Sat May 30, 2009 9:31 pm Post subject: |
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| bj wrote: | | mikealder wrote: | | This has been a long standing issue when using the TT for handsfree, I have only experianced this a few times but there are others that get it a few times a week, sadly not a lot I can suggest to fix it other than to log a call with TomTom Support (0845 161 0009) - Mike |
hi
thanks Mike for the quick reply i knew i had seen a few posts on this subject i will log a call as the more calls tt get they might do a fix. |
Reset button should sort it but only very temporarily. Are you by any chance using RDS-TMC Traffic service? It's usually worse in that circumstance and it has a file in the gns folder called gnsdata which gets corrupted. Deleting that file is part of a short term cure (doesn't harm to delete it, as the device will create a new one automatically). Clearflash.exe is another help, reformatting the whole thing is another. If you don't know how to backup and reformat, DON'T even think about it!! But none of them work long term, it'll come back sooner or later.
My long term cure was to stop using it for handsfree!! I have got a GO700 to use for handsfree instead.
_________________
Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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